Did you ever get this figured out? BO support is clueless!
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Business Objects Enterprise XI - File Repository Server error
Two of my users are trying to upload some PDFs in to public folders using InfoView. Once they've selected the desired PDF and have clicked on 'Okay', InfoView returns the following error:
File Repository Server error: Failed to determine whether there is enough disk space.
When I perform the same action from my work station, I am able to complete the process successfully.
Any ideas as to what this is all about and how I can resolve the problem.
Thanks,
H
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Answers
What method of authentication are you using? I am using NT authentication. I started here rather than AD authentication because I wanted to "walk before I ran".
I had pursed the idea of failed permissions but my tests lead me to conclude it was not a permissions issue either as I set the services under an administrator capable account and nothing changed.
I then started researching how a user is authenticated through IIS and backed my way into how ASP.net authenticates users. I discovered that setting the "impersonate=true" in the web.cache files as directed by BO documentation may not be the ideal recommendation. If you set "impersonate=false" then the aspnet account is what is used to valid directory permissions rather than user's account. If "impersonate=true" is set then the user's account is used to check for access to resources on the server which they more than likely do not have. For the purposes of the Crystal Report server application, I BELIEVE that "impersonate=false" should be a viable setting; at least in the sense that it is better than running services or user accounts as accounts in the administrators group.
In my notes I meant to write web.config files. These files are located under the directory structure for business objects as text editable documents. Sorry for the confusion. There is also a recent service pack, and some new knowledge base articles dealing with Single Sign On. Seems there are seeing more issues with SSO. Their solutions seem a bit inconsistent. None of their current solutions suggests setting "impersonate=false" so I am not sure if I am dead wrong to do this or they just have not figured out that this is the better of the solutions.
The service pack says that it will only replace files that it figures you need, but basically it is promoted as the BOEXI service pack I released on October 28th. I applied it today and it did not appear to replace the web.config files. As you noticed, sso stops working but I am not sure it is an either/or proposition. There are other knowledge base issues pertaining to SSO that make reference to additional configuration changes to make SSO work, so I am pursuing blending all the recommendations to see if I can get the results we are looking for. For some reading on asp.net identity matrix see:
http://msdn.microsoft.com/
Thanks for helping out!
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by: angelIIIPosted on 2005-06-30 at 23:05:01ID: 14344772
I searched the Error Information Guide from BOE, which doesn't show this error, so you should contact the product vendor so see how this can be solved.