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Question
Siebel SSO and OAM, How do I resolve?
I'm trying to configure Siebel to operate in SSO mode using OAM (formerly oblix) as the authentication prompt. Attached is the errors I am receiving. I've expanded logs and logging but still cannot get it to work. Please help.
SBL-SSM-00003: Error opening SISNAPI connection.
ProcessPluginRequest ProcessPluginRequestError 1 0000049c4ae95d1a:0 2009-11-04 13:08:10 -1508992112: [SWSE] Error in getting authenticated user for SSO.
ProcessPluginRequest ProcessPluginRequestError 1 0000049c4ae95d1a:0 2009-11-04 13:08:10 -1508992112: [SWSE] Failed to reset the query for the start command.
ProcessPluginRequest ProcessPluginRequestError 1 0000049c4ae95d1a:0 2009-11-04 13:08:10 -1508992112: [SWSE] Set Error Response (Session: Error: 10944635 Message: Web Server Authentication Failed.)
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Answers
I read the manual. I understand how SSO is supposed to work. I took all the sysnapi logs up to 5. I reviewed again and again what I believe the settings to be. The error doesn't change. The expanded logs don't tell me what the issue. All I get is the message as stated. It's not very much to work with. The issue is not solved.
Regarding applications releases :
-min OAM is 10.1.4.0.1
-min SIEBEL is 7.8
Although did read that ?
http://download.oracle.com
Then what are your current parameters:
-for the URL : is the IIS virtual directory used a protected one or not ? if it's protected, how are the autorizations defined ?
-for the SWEApps cfg : can you post here the usefull part of this cfg ?
-for the SIEBEL AOM parameters : did you set those in the Gateway (siebns.dat) through admin screens or srvmgr.exe console ?
Do you have any LOG issued from the SIEBEL AOM which is the one which handles the SIEBEL session ?
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by: BigSchmuhPosted on 2009-11-05 at 02:31:13ID: 25748118
You have 3 authentication modes in SIEBEL:
-Database : means the Login/Pwd is send to the DBMS platform to authenticate and Connect
-SecurityAdapter (LDAP/ADSI) : means the Login/Pwd is authenticated to a LDAP compliant tree and Connact to the DBMS using some properties in the [YourSecurityAdapter] section
-Integrated SSO : means that there are NO Login/Pwd as IIS-SWE "trust" the caller and init a HTTP variable allowing to identify the employee against S_USER.LOGIN and Connect to the DBMS using some properties in the [YourSecurityAdapter] section
The Security SDK allows to create a .dll (or .so on Unix) that handles the Siebel Security API (look at the Security SDK to understand those simple API)
Logging happens at many steps:
-IIS : you may learn some info on those logs (notably if IIS is in its "Integrated Authentication" mode tio authenticate a user automatically against his Domain/ADSI)
-SWE : you may offer us some more detailed logging (see env variable to raise logging level up to 5 on the SWE server)
-AOM : if you have NO object manager LOG, this means the problem is located at the SWE