Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation 'like': mix, collations, illegal, operation

Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation 'like'

I'm getting the following error message when I run the query below.

Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation 'like'

First, I'm wondering if there's a better way to write my query. Look at the Where clause. Notice I'm trying to combine wildcards with a field name as the search criteria. I was able to get this to work in Access, but I'm unsure of the syntax in MySQL.

If there's no better syntax, then how do I fix the error message? In one post on EE someone suggested using _latin1, but I don't know how to apply that to this query. Alternatively, I could potentially change my data to latin1... but I don't even know where I'm using UTF8 b/c my tables are latin1 (as far as I can tell).

SELECT shipping_details.orders_id, shipping_criteria.Hold_Till_Next_Week, shipping_criteria.Box_Type
FROM shipping_criteria,
      (
            SELECT Orders.orders_id,
            CASE
                  WHEN Orders.shipping_method like '%ground%' THEN 'GND'
                  WHEN Orders.shipping_method like '%2nd day%' THEN '2DA'
                  WHEN Orders.shipping_method like '%next day%' THEN '1DA'
                  WHEN Orders.shipping_method like '%canada%' THEN 'STD'
                  WHEN Orders.shipping_method like '%expedited%' THEN 'XPD'
                  WHEN Orders.shipping_method like '%Free Shipping%' THEN 'GND'
              ELSE Orders.shipping_method
            END as shipping_type,
            DATE_FORMAT(now(),'%a') as Process_Day,
            CASE
                  WHEN Orders.shipping_allowed Like '%GND%' Or Orders.shipping_allowed Like '%XPD%' Or Orders.shipping_allowed Like '%STD%' THEN 'Cold'
              Else 'Warm'
            END as Destination
            FROM Orders
      ) AS shipping_details
WHERE shipping_criteria.Active=1 AND shipping_criteria.Destination Like CONCAT('%', shipping_details.destination, '%') AND shipping_criteria.Method Like CONCAT('%', shipping_details.shipping_type, '%') AND shipping_criteria.Day_Sent_To_CCG Like CONCAT('%', shipping_details.Process_Day, '%');

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Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation 'like'

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MySQL Server

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