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8.0

Unable to connect via Oracle Enterprise Manager - ORA-12514

Asked by ICOS_ICT in Oracle Database

Tags: oracle, enterprise, manager, connect, unable

Hi Experts,

We have 3 Oracle databases.  2 of them where created by me, one is created by an external firm.  For the two databases that I created, we have an URL to access it via the Oracle Enterprise Manager.  For the third one we never got such an URL (or it was never created).
If I look in the services I saw two services: OracleDBConsoleBWISE and OracleDBConsoleCOMPASS, which allow me to connect.  For Sibersafe this service was not there.
Now I configured one via C:\EMCA -r which also returned an URL.
There are now three services: OracleDBConsoleSIBERSAFE, OracleDBConsoleBWISE and OracleDBConsoleCOMPASS
If I want to connect to the database through the OEM it gives me the following error (http://ICOSNV100.icos.be:5501/EM):

Database Error
Listener refused the connection with the following error: ORA-12514, TNS:listener does not currently know of service requested in connect descriptor The Connection descriptor used by the client was: (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=ICOSNV100.ICOS.be)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=OracleServiceSIBERSAFE)))

I have no problem connecting to the database via sqlplus

I am also an Oracle lay person

Can someone help me on this issue?
Thanks in advance
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Zone: Oracle Database
Tags: oracle, enterprise, manager, connect, unable
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Solution Provided By: schwertner
Participating Experts: 4
Solution Grade: A
 
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