Question

Jobs Fail without error in PeopleSoft Job Scheduler

Asked by: praveen_katta

Jobs Fail without error in PeopleSoft Job Scheduler. It is  not consistently failing on one particular job, but different jobs at different times. I dont see any error in the alert log or jobs related log. Last time, when we rebooted the server, it was fine for 3 days and again the issue is re-surfacing. Any help is greatly appreciated.

-Praveen

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Asked On
2009-03-11 at 08:00:33ID24220030
Tags

PeopleSoft

,

Oracle

Topics

Oracle Database

,

Oracle 9.x

,

Oracle 10.x

Participating Experts
5
Points
500
Comments
11

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Answers

 

by: nav_kum_vPosted on 2009-03-12 at 07:53:00ID: 23869001

may be something to do with memory in the host ? process getting hung / killed etc ?

by the way what kind of jobs are they ? they run pl/sql code or what ? are they memory intensive etc ?

 

by: praveen_kattaPosted on 2009-03-12 at 12:56:48ID: 23872792

Thanks for you response. They are related to API Employee Download process and Career File download process related to PeopleSoft Payroll module.

 

by: nav_kum_vPosted on 2009-03-12 at 19:45:21ID: 23875765

i am not able to understand as they are memory intensive or not ? do they run on unix or wintel server or where etc  ???

 

by: roaksPosted on 2009-03-13 at 07:15:13ID: 23879421

Must be wintel...

 

by: praveen_kattaPosted on 2009-03-13 at 07:25:45ID: 23879546

Unix

 

by: nav_kum_vPosted on 2009-03-13 at 07:30:48ID: 23879622

any chances of zombie process getting created due to memory issues , memory leaks in the code etc...

because we had similar issues and then we decided to restart the services once everyweek to ensure no zombie, etc are there and the unix system can run its process in a healthy way though no one could not figure it out why first of all zombie processes got created only on certain occassions and not every time...

 

by: Vince-WPosted on 2009-03-15 at 10:39:31ID: 23892325

Hi, It could be caching on the boxes that is corrupt.

Rather then rebooting, try stopping and starting the daemon on the server.

Depending on the size of the organisation and the data - you may want to look at rebuilding the cache through the Peoplesoft daemon

 

by: praveen_kattaPosted on 2009-04-01 at 13:45:04ID: 31556768

We will try both of these solutions. Hopefully they should work.

Thanks for all your comments.

 

by: paulettetremblayPosted on 2009-10-15 at 15:22:30ID: 25585503

I  have the exact same problem but with sqr jobs.  We are running Peopletools 8.49 pia  on Windows 2003 on VMWare with DB2 Connect Client.  Can you explain "starting the daemon on the server".    Would starting the Process Scheduler as a Windows service help?  

Can you please explain what zombie means?  Does rebooting the physical server help?

Thank you

Paulette

 

by: nav_kum_vPosted on 2009-10-15 at 18:09:20ID: 25586284

zombie means an unkilled/uncompleted/hung process whose parent process is not found may be because it got completed or finished by the child process invoked/created by it is still found in the process command output in unix.

though restarting a server may or may not help for your issue but i think restarting a server is not accepted as a fix and it might take a while to do that. in our case, restarting unix services helped and we did not try restarting the whole unix server bacause that will have a lot of zones/virtual servers.

 

by: kev21111Posted on 2011-11-30 at 06:02:41ID: 37213400

Check your process defs as well as your connections. It very well may be one of these

20120131-EE-VQP-002

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