Question

Incorrect login parameters running Crystal report on Crystal Report Server 2008

Asked by: creepsncrawls

I have created reports locally using CR2008.  I am attempting to run them from CR Server 2008.  I have ODBC connections on my local PC and on the CR Server using the same credentials (SQL 2005 SQL Server Authentication).  Each time I run the report locally it runs fine but when I run it on the CR Server I get the following errors "Failed to open the connection. ~tmpeb05def8c805f2.rpt " and "Error in File ~tmp170c5def6733970.rpt: Unable to connect: incorrect log on parameters."  I have checked the Database Configuration for the report on the server and have selected "Use original database login information from teh report" and I have also tried the "Use custom database logon information specified here" with the same error. I have run the "Deployment Diagnostic Tool" on the Crystal Reports Server.  Everything passed with the exception of "Web Intelligence Functionality" which failed. I am able to use the web CMC fine.  Please help...

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Asked On
2009-10-14 at 07:23:01ID24811268
Tags

crystal reports

,

crystal reports server 2008

,

incorrect login parameters

Topics

Business Objects

,

Crystal Reports Software

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Answers

 

by: mlmccPosted on 2009-10-14 at 07:47:21ID: 25571106

Is it the same system ODBC connection?
If not the report is probably looking for the ODBC connectioin on your PC.

mlmcc

 

by: creepsncrawlsPosted on 2009-10-14 at 08:11:46ID: 25571447

The ODBC connection is the same on the local PC where the reports run and on the Crystal Reports Server.  I have tested the connection on both and it "Test Successful".

 

by: mlmccPosted on 2009-10-14 at 08:22:00ID: 25571574

WHen you run through CR Server you aren't using your user id for permissions.  CR Server uses a system user so that system user needs permissions to the ODBC connection and the database.

mlmcc

 

by: creepsncrawlsPosted on 2009-10-14 at 09:47:23ID: 25572511

Ok, I had one report created by a vendor that worked on Crystal Reports server.  I looked at the data source and it used an OLE DB connection and not ODBC.  I changed one of my problem reports to an OLE DB connection, updated the report and tested the data source. I then uploaded to CR Server and viola, it worked.  I'm still not sure why the ODBC connections aren't working but I'm happy that something is working.   I had tried various user accounts and checked permissions and had no luck before trying the OLE DB.  Thanks for the replies.

 

by: mlmccPosted on 2009-10-14 at 09:53:30ID: 25572561

As I stated above.  Reports run through CR Server run with a system user not the logged in user trying to run them.  That system user was specified when you installed CR Server and it must be given permission to the ODBC connection.

mlmcc

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