msl22
asked on
There are not enough Concurrent Access Licenses to log you on.. ???
Hi,
I'm developping an application using Delphi4 and the CRViewer activex (CrystalReport 8.5).
And we have one client which receives the following message :
"There are not enough Concurrent Access Licenses to log you on. This system has 5 Concurrent Access Licenses. Please try again later, or contact your system administrator to obtain more licenses. Licenses can be purchased direct from Seagate Software or through the Seagate Software Online Store".
Looking on the web, I understood the problem can occur when displaying report on the web (using ASP )... but I don't
do that... How the client can receives this message ?
I've tried to replicate the problem here... impossible
I've tried to replicate the problem on another machine on the client site... impossible
Some station have the problem on every report.
Some others have the problem after a day of use... and they need to restart the application to be able to see the report.
Does someone knows how this can happen ?
Thank you.
Mary
I'm developping an application using Delphi4 and the CRViewer activex (CrystalReport 8.5).
And we have one client which receives the following message :
"There are not enough Concurrent Access Licenses to log you on. This system has 5 Concurrent Access Licenses. Please try again later, or contact your system administrator to obtain more licenses. Licenses can be purchased direct from Seagate Software or through the Seagate Software Online Store".
Looking on the web, I understood the problem can occur when displaying report on the web (using ASP )... but I don't
do that... How the client can receives this message ?
I've tried to replicate the problem here... impossible
I've tried to replicate the problem on another machine on the client site... impossible
Some station have the problem on every report.
Some others have the problem after a day of use... and they need to restart the application to be able to see the report.
Does someone knows how this can happen ?
Thank you.
Mary
When five user sessions are active the sixth is turned aaway in just this manor...the only way around is to upgrade to CR9 Advanced which usies cacheing and queueing.
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ASKER
You're wright !
When we do a logoff/login the session is not destroy correctly...
As quick fix, you suggest to minimize the session timeout.. this can be done on the
client computer directly ? Because we only install dlls on the client... I don't think there is
an entry in Registery for Crystal...
Thanks
When we do a logoff/login the session is not destroy correctly...
As quick fix, you suggest to minimize the session timeout.. this can be done on the
client computer directly ? Because we only install dlls on the client... I don't think there is
an entry in Registery for Crystal...
Thanks
Also sounds like you need to release the connection when finished viewing the report not just when you log out.
CR9 supposedly has fixed this problem by keeping the connection open only as long as you need it.
mlmcc
CR9 supposedly has fixed this problem by keeping the connection open only as long as you need it.
mlmcc
mlmcc,
yeah i talked with them yesterday and they are calling them CPL (Concurrent PROCESSING Licenses). Im using RDC from CR for .Net, I get 5 CALs with that, but they've stopped supporting CR for VS.Net so i cant buy any more add on licenses. Also, you can upgrade because its a MS product not a Crystal Decisions. So i or to add more licenses, I have to buy CR Advances. The first instance gives me 3 CPLs for 1,700, I can add successive processor licenses on for $5000 each. So I have to pay $6700 just to get back to where I am right now, plus, if i want to add more I have to either have a 4 CPU server or cluster the current one. its out of control.
msl22,
yeah, set the time out in your web.config file. timeout="" in the <sessionState> tag. This will set a time out for the session. you can also set the time out for the machine, say returning a record set in you Machine.Config file which is in %sysroot%/WINNT/Microsoft/
hth
matt
yeah i talked with them yesterday and they are calling them CPL (Concurrent PROCESSING Licenses). Im using RDC from CR for .Net, I get 5 CALs with that, but they've stopped supporting CR for VS.Net so i cant buy any more add on licenses. Also, you can upgrade because its a MS product not a Crystal Decisions. So i or to add more licenses, I have to buy CR Advances. The first instance gives me 3 CPLs for 1,700, I can add successive processor licenses on for $5000 each. So I have to pay $6700 just to get back to where I am right now, plus, if i want to add more I have to either have a 4 CPU server or cluster the current one. its out of control.
msl22,
yeah, set the time out in your web.config file. timeout="" in the <sessionState> tag. This will set a time out for the session. you can also set the time out for the machine, say returning a record set in you Machine.Config file which is in %sysroot%/WINNT/Microsoft/
hth
matt
I agree, they have taken the M$ approach to licensing. That is one reason we are staying with CR8 and only using the view capabilities. I wondwer now that they are being acquired by Business Objects where the licensing will go?
mlmcc
mlmcc
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I have an ASP application with a reports server that runs the reports submitted by the application, compiles them via ActivePDF, and then stores them on that server. Currenly, I seem to be running into a problem with the "5 Concurrent Access Licenses", but only when I have a report that contains multiple subreports. I think each subreport is opening connections to our SQL Server DB and causing problems. Does each subreport use a license? Is each connection to the DB a "license"? We have been running these reports fine for many months, but lately (as we have gotten more data), we have noticed the licensing problem. I also noticed this problem as I have started to put more supression into certain subreports. Is it possible that the when that subreport is suppressed that it is keeping that connection open, thus causing the licensing problem?
I am running Crystal 8.5, and reading this thread, I see that I might have to upgrade to 9 to fix it. But I would welcome any other comments or suggestions.
I am running Crystal 8.5, and reading this thread, I see that I might have to upgrade to 9 to fix it. But I would welcome any other comments or suggestions.
Wease7 - I know you asked this as your own question. As buried as this is, I doubt you will see any help here.
mlmcc
mlmcc