The server has no printer connected to it. And both the server and xp are set to "no printer".
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Image gets stretched/shrunk
This is one of those weird bugs, but maybe someone can help me.
I have Crystal Reports 9 installed on my machine (Windows XP sp2) and on the server (Windows 2003 sp2). I have reports with a small image in the emf format. Both machines have the same version of Crystal Reports 9.
If I edit the report on XP and test it on XP with the ActiveXViewer, it works fine. When I send the report to the server and open with the viewer, the image gets shrunk. When I open the report with crystal on the server, the image is stretched.
I can edit and save the report on the server. It then works fine on the server. But when I send it back to XP, the image gets shrunk/stretched on XP.
There seems to be some kind of problem on how Crystal, XP or 2003 calculate the size of the image. If I save the report on one, it gets shrunk/stretched on the other. So, every time I create or edit a report, I have to edit and save it again on the other machine.
Any ideas?
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Answers
I tried some tests:
I copied the .emf to both machines. When I right click -> properties, both machines say it has 379x163 pixels and 81x81 dpi.
I create a blank report and put the image there. On xp it says it has 4.40x1.89 in. On 2003 it says 6.46x2.30 in. And its the very same image.
And they are both wrong. The image should have 4.68x2.01 in, acording to the properties dialog.
I installed pdf factory on the server so that I could set up a printer for crystal. It is working, I can print from other applications. But crystal reports does not see the printer. And if I try to print, it says "not enough memory". There is also a shared printer from the network, but crystal doesn't see it.
I tried reinstalling crystal and sp7, but the problem remains.
Now, this is interesting. The problem is not Windows XP or Server. The problem is screen resolution.
If I save a report, close crystal, change screen resolution and open it again, the image gets stretched/shrunk. And this happens both on xp and server. Man, I love Crystal Reports.
Anyway, the workaround so far is to set the server screen resolution to 800x600 and re-save the reports there. This way they display fine on the ActiveXViewer.
BTW, this problem does not happen with raster files like png.
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by: mlmccPosted on 2009-03-12 at 15:33:16ID: 23874452
Check the default printer drivers on the machines. If they are different you could get results like that.
mlmcc