[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.4

Crystal Report "Web Page Dialog" box hanging when printing from aspx web page

Asked by pjhunter2174 in Crystal Reports Software, .Net Application Servers

Tags: CR11R2 .NET Printing

I have an VB2005 .NET application running on a web server that includes some Crystal XI R2 reports.  The reports display fine when clients call them up, but when *SOME* clients click on the printer icon in the Crystal Report Viewer header, a "Crystal Reports Web Page Dialog" window opens and just stays there.  Nothing else happens.  With other users, the printer dialog box opens and they can choose a printer and print successfullly.

I'm thinking it must be something in the client's web browser, but I'm not sure what it could be.  I've had them put the server site in the "Trusted Sites" zone and had them enable popups.
This is happening on IE7 browsers.
I believe the file that is hanging up is:
C:\Inetpub\wwwroot\aspnet_client\system_web\2_0_50727\crystalreportviewers115\html\printhost.html

Ideas?
[+][-]04/17/09 10:38 PM, ID: 24173979Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04/17/09 10:56 PM, ID: 24174053Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04/18/09 12:37 AM, ID: 24174292Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04/19/09 10:14 AM, ID: 24179781Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04/19/09 03:39 PM, ID: 24180919Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04/19/09 06:29 PM, ID: 24181435Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Crystal Reports Software, .Net Application Servers
Tags: CR11R2 .NET Printing
Sign Up Now!
Solution Provided By: pjhunter2174
Participating Experts: 1
Solution Grade: A
 
 
Loading Advertisement...
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625