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Question
How do I find out wich users are online on CRM?
We have a LAN and a CRM 3.0 application installed on it!
I want to know is it a possibility to findout wich users(login name) are connected in a given moment?
It seems commands like net, nbtsatat, netview cannot help me!
Maybe a log or something?
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Answers
In IIS, see if Logging is turned on for the CRM Web Site. By default, it will log to a comma-delimited text file, but you could chenge it to log to an ODBC destination (like SQL server) to make reporting easier. Be aware that IIS logs can grow VERY quickly! Make sure you have plenty of disk space for the logs.
One benefit of using text log files is that you can have it split into daily files. You could then import the files into an application like Excel, FoxPro, or even SQL to do analysis. If your reporting is only ad-hoc, this may be a better option. If you need instantaneous reports at any time, the SQL may work better.
Dstanley9
I cannot see the Reports in CRM when I am an ordinary "outside" user . In case I'm entering wth Remote desktop connection on CRM server, then in browser type http://crm I can see the Reports even if I'm admin CRM or ordinary user! Is there(at EE or somewhere) a site for this Rporting services issue?
SQL Reporting Services does NOT know who is logged into the CRM website.
IIS on the CRM Server is the only application that knows which users are logged into the CRM Website at any given point.
C m ion, if you want to know who is logged in to any website, I suggest you search somewhere for an IIS Monitoring utility that shows users rather than a CRM help board since the CRM Server is just a website, it shouldnt be hard. Good luck
-paul
Ahh.. Didn't know you were behind a firewall. You probably need to expose both the CRM and Reporting Services web sites through the firewall to make them accessible to outside users. Also, the URL for the reports needs to be resolvable outside the firewall (i.e. no local machine names or IP addresses).
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by: dstanley9Posted on 2006-06-27 at 07:33:04ID: 16992978
Microsoft CRM is an HTTP-based application, so by definition it is stateless. Users are not "logged on" leaving a connection open. In theory, a user could have a browser window open on the same page for hours without ever having any activity!
One option is to lok at the IIS logs and see who has been accessing it lately.