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05.08.2007 at 02:39AM PDT, ID: 22558599
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Outlook 2003 keeps crashing when linked to CRM

Asked by PaulEll in CRM Software, Outlook Groupware Software, Windows Vista

Tags: outlook, crm, 2003, crashing

Hi there,

I'm having problems with Outlook 2003 crashing and needing a restart several times an hour.

I'm running Vista with Outlook linked to Microsoft CRM server, but not via exchange.  
Outlook is set to send and receive via standard POP3 and SMTP ports.

I've completed a .pst scan and repair and have also performed regsvr32 OLE32.DLL

No Joy - It keeps crashing.

The error I keep getting is:-

Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      OUTLOOK.EXE
  Application Version:      11.0.8118.0
  Application Timestamp:      456628bf
  Fault Module Name:      OUTLLIB.dll
  Fault Module Version:      11.0.8118.0
  Fault Module Timestamp:      4566283d
  Exception Code:      c0000005
  Exception Offset:      002492bb
  OS Version:      6.0.6000.2.0.0.256.6
  Locale ID:      2057

Additional information about the problem:
  LCID:      1033
  Brand:      Office11Crash
  skulcid:      1033

Can anyone help with this ?
I've installed all the office and windows patches using the Vista inbuilt update manager.

Thanks
PaulStart Free Trial
[+][-]05.08.2007 at 05:01AM PDT, ID: 19049038

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[+][-]05.08.2007 at 05:03AM PDT, ID: 19049044

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[+][-]05.15.2007 at 06:54AM PDT, ID: 19092753

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[+][-]06.10.2007 at 02:43PM PDT, ID: 19254610

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About this solution

Zones: CRM Software, Outlook Groupware Software, Windows Vista
Tags: outlook, crm, 2003, crashing
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Solution Provided By: Computer101
Participating Experts: 3
Solution Grade: A
 
 
 
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