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06.21.2007 at 08:16AM PDT, ID: 22648812
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6.0

CRM 3.0 view reports generates authentication error

Asked by tknutson in CRM Software, Windows 2003 Server, Microsoft Dynamics

Tags: , , ,

I am running Microsoft CRM 3.0 on a virtual server, and CRM is using SQL 2005 which is installed on a seperate server.  Both servers are in the same domain, and are running Windows Server 2003 Standard Edition.  The IIS sites on both servers do not use host header values, and I have trusted the SQL server for the specified delegation (http and msqlsvc.)  When I atempt to view the "Reports" from the CRM console I get the following error.

Event Type:      Warning
Event Source:      ASP.NET 2.0.50727.0
Event Category:      Web Event
Event ID:      1309
Date:            6/21/2007
Time:            10:04:41 AM
User:            N/A
Computer:      CRMSERVERNAME
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 6/21/2007 10:04:41 AM
Event time (UTC): 6/21/2007 3:04:41 PM
Event ID: d3f9fd0679c140b9b46ce1136b0ebe12
Event sequence: 173
Event occurrence: 4
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/2109077562/Root-1-128269109999016478
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\Inetpub\wwwroot\Microsoft CRM\
    Machine name: CRMSERVERNAME
 
Process information:
    Process ID: 3268
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: WebException
    Exception message: The request failed with HTTP status 401: Unauthorized.
 
Request information:
    Request URL: http://10.11.2.36/CRMReports/home_reports.aspx
    Request path: /CRMReports/home_reports.aspx
    User host address: 10.11.2.36
    User: domain\useraccount
    Is authenticated: True
    Authentication Type: Negotiate
    Thread account name: NT AUTHORITY\NETWORK SERVICE
 
Thread information:
    Thread ID: 13
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.Crm.ReportingServices.ReportingService.GetResourceContents(String Resource, String& MimeType)
   at Microsoft.Crm.Reports.ReportCache.get_CategoryList()
   at Microsoft.Crm.Reports.Home.ConfigurePage()
   at Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e)
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
 
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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[+][-]06.24.2007 at 10:28AM PDT, ID: 19351797

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About this solution

Zones: CRM Software, Windows 2003 Server, Microsoft Dynamics
Tags: crm, error, authentication, reports
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Solution Provided By: rama_krishna580
Participating Experts: 4
Solution Grade: C
 
 
[+][-]06.24.2007 at 07:24PM PDT, ID: 19353096

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[+][-]06.25.2007 at 08:25AM PDT, ID: 19356425

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[+][-]06.27.2007 at 11:45AM PDT, ID: 19374999

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[+][-]06.27.2007 at 04:40PM PDT, ID: 19377161

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[+][-]06.28.2007 at 08:04AM PDT, ID: 19381401

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[+][-]07.03.2007 at 07:40AM PDT, ID: 19411561

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[+][-]07.03.2007 at 08:51AM PDT, ID: 19412324

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