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7.4

Microsoft CRM 3.0 \ Reporting Services - ALL users other than administrator CANNOT run reports - please help :-)

Asked by tek2 in CRM Software, SBS Small Business Server, MS SQL Server

Tags: Microsoft, CRM, 3.0, Reporting Services, Reporting Services Error - The permissions granted to user 'BRITOP\andy' are insufficient for performing this operation. (rsAccessDenied) Get Online Help

Hi,

I have installed CRM 3.0 on our SBS 2003 SP1 box.  Everything seems to be running ok until I noticed that only the administrator can run reports.  I get the message

To diagnoise the problem I tried accessing http://server/reportserver using different login crednetials and found that only the administrator has the priveldges to run reports.  The error message is as follows:

"The permissions granted to user 'DOMAIN\xxxxx' are insufficient for performing this operation. (rsAccessDenied) Get Online Help"

I know this is obviously a permission problem but spoke to a collegue who is a CRM professioal and he was not aware of any extra steps you should take to ensure all users are given permissions to run the reports.  I guess that perhaps I missed out something on the installation of CRM or even SQL Server 2005??

Any suggestions would be bery much appreciated.

Thanks in advance.

Alex
[+][-]04/25/08 07:23 AM, ID: 21439845Accepted Solution

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About this solution

Zones: CRM Software, SBS Small Business Server, MS SQL Server
Tags: Microsoft, CRM, 3.0, Reporting Services, Reporting Services Error - The permissions granted to user 'BRITOP\andy' are insufficient for performing this operation. (rsAccessDenied) Get Online Help
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Solution Provided By: pir2
Participating Experts: 3
Solution Grade: A
 
[+][-]02/25/08 07:25 PM, ID: 20981363Expert Comment

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[+][-]02/25/08 09:21 PM, ID: 20981822Expert Comment

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