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September 6, 2008 10:34am pdt
 
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CRM Rules not Automatically running

Tags: Microsoft, CRM, 3.0
We would like to have rules which automatically run each time cases are created and therefore the case actions trigger the rule.

We have made several rules which don't work automatically. However when we open the case, go to "actions" and apply rule and start the rule there it will work fine. But how can we make it so it runs automatically, it seems stupid to have to do it every time.

Also, in the Workflow monitor it shows all of our rules as being "Paused", how can we unpause them?
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Question Stats
Zone: Database
Question Asked By: nikolaij
Question Asked On: 06.12.2008
Participating Experts: 2
Points: 500
Views: 0
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[+][-]Author Comment by nikolaij
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[+][-]Author Comment by nikolaij
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[+][-]Expert Comment by jd_wight
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[+][-]Expert Comment by WilyGuy
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[+][-]Expert Comment by jd_wight
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[+][-]Expert Comment by WilyGuy
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[+][-]Expert Comment by jd_wight
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