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06.25.2008 at 02:21AM PDT, ID: 23513762 | Points: 500
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Attachment Details

Email Tracking Token

Asked by partymarty84 in CRM Software, Microsoft Dynamics

Tags: , ,

We're using CRM 4.0 and currently use the tracking token for emails. It seems you can either switch it on for everyone or not use it at all.

I'd like to know if it's possible to enable it for out support team and keep it off for sales. We don't wish for customers to see a tracking ID in the subject field.
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[+][-]06.25.2008 at 05:06PM PDT, ID: 21870886

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[+][-]06.26.2008 at 01:18AM PDT, ID: 21872662

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[+][-]06.26.2008 at 11:20AM PDT, ID: 21877529

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[+][-]06.30.2008 at 01:35AM PDT, ID: 21897509

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[+][-]06.30.2008 at 06:31AM PDT, ID: 21898944

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[+][-]07.16.2008 at 06:28AM PDT, ID: 22015669

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