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8.0

Error Installing Microsoft Dynamics CRM 4.0 SRS Data Connector

Asked by Niloy in CRM Software, Microsoft Dynamics, SQL Server 2005

Hi,
While trying to install Microsoft Dynamics CRM 4.0 SRS Data Connector on a report server I get this error:-
 
Check CrmSqlDomainValidator : Failure: Data ServerInstallInfo.SqlServerMachineName is not available.

The MS CRM is installed on two Network Load Balanced nodes. It is an On-Premise installation. The SQL Server installation is a failover cluster. The report server is a different machine from both CRM app server and sql server. It just gives that one error no matter what I do. Below is the contents of the setup log file. Someone please help me out.

10:54:25|   Info| === Setup bootstrap logging started 8/10/2009 10:54:25 AM ===
10:54:25|   Info| Bootstrap version: 4.0.7333.3.
10:54:25|   Info| User: CRMAdmin.
10:54:25|   Info| === Setup bootstrap logging ended 8/10/2009 10:54:25 AM ===
10:54:29|   Info| === Setup bootstrap logging started 8/10/2009 10:54:29 AM ===
10:54:29|   Info| Bootstrap version: 4.0.7333.3.
10:54:29|   Info| User: CRMAdmin.
10:54:29|   Info| .NET version found is 3.2.30729.0
10:54:29|   Info| IsDotNetInstalled=1
10:54:29|   Info| IsDrWatsonInstalled=1
10:54:29|   Info| Installer path for Microsoft Visual C++ Runtime set to C:\CRMMedia\Redist\amd64\VcRedist\vcredist_x64.exe
10:54:32|   Info| .NET version found is 3.2.30729.0
10:54:32|   Info| IsDotNetInstalled=1
10:54:32|   Info| IsDrWatsonInstalled=1
10:54:32|   Info| Installer path for Microsoft Visual C++ Runtime set to C:\CRMMedia\Redist\amd64\VcRedist\vcredist_x64.exe
10:54:34|   Info| Installing Microsoft Visual C++ Runtime
10:54:43|   Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 8.0
10:54:46|   Info| === Setup bootstrap logging ended 8/10/2009 10:54:46 AM ===
10:54:46|   Info| === Managed setup logging started: 8/10/2009 10:54:46 AM ===
10:54:46|Verbose| Method entry: Microsoft.Crm.Setup.SrsDataConnector.SrsDataConnectorSetup.Initialize
10:54:46|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Initialize
10:54:46|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Initialize
10:54:46|Verbose| Method exit: Microsoft.Crm.Setup.SrsDataConnector.SrsDataConnectorSetup.Initialize
10:54:46|Verbose| Method entry: Microsoft.Crm.Setup.SrsDataConnector.SrsDataConnectorSetup.Run
10:54:46|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Run
10:54:46|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Run
10:54:46|Verbose| Method entry: Microsoft.Crm.Setup.SrsDataConnector.ConfigurationParser.Parse
10:54:46|Verbose| Method exit: Microsoft.Crm.Setup.SrsDataConnector.ConfigurationParser.Parse
10:54:46|Verbose| Installing version component: C:\CRMMedia\Server\amd64\SrsDataConnector\PFiles\MSCRM\Setup\crmversrsdataconnector.dll
10:54:46|Verbose| Installing version: 4.0.7333.3
10:54:46|Verbose| Installing lcid: 1033
10:54:47|Warning| Setup cannot perform Uninstall, Repair or Change if the product is not installed.
10:54:47|   Info| Window Left: 348
10:54:47|   Info| Window Top: 183
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Constructor
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Constructor
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Constructor
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNG.Constructor
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNG.Constructor
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Constructor
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Constructor
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Constructor
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunAll(False)
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Run(False, (null))
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()
10:54:51|Verbose| Built gatherer and sniffer collections.
10:54:51|Verbose| Cleanup completed.
10:54:51|Verbose| Calling sniffer collect.
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions RunModes
10:54:51|Verbose| After env var substitutions RunModes
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions Setup
10:54:51|Verbose| After env var substitutions Setup
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Calling sniffer collect.
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions RunModes
10:54:51|Verbose| After env var substitutions RunModes
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions Setup
10:54:51|Verbose| After env var substitutions Setup
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Collection ran.
10:54:51|Verbose| Collection completed.
10:54:51|Verbose| Gatherers ran.
10:54:51|Verbose| Gathering completed.
10:54:51|Verbose| Calling sniffer process.
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions RunModes
10:54:51|Verbose| After env var substitutions RunModes
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions Setup
10:54:51|Verbose| After env var substitutions Setup
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Calling sniffer process.
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions RunModes
10:54:51|Verbose| After env var substitutions RunModes
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions Setup
10:54:51|Verbose| After env var substitutions Setup
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Processing ran.
10:54:51|Verbose| Processing completed.
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions RunModes
10:54:51|Verbose| After env var substitutions RunModes
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| After context key substitutions Setup
10:54:51|Verbose| After env var substitutions Setup
10:54:51|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:54:51|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate Microsoft SQL Server"
10:54:51|Verbose| Calling BaseGroup.Validate
10:54:51|   Info| Check SqlInstanceNameValidator: Success
10:55:12|  Error| Check CrmSqlDomainValidator : Failure: Data ServerInstallInfo.SqlServerMachineName is not available.

10:55:12|   Info| Check SqlServerValidator: Success
10:55:12|Verbose| BaseGroup.Validate completed
10:55:12|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate
10:55:12|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:55:12|Verbose| After context key substitutions RunModes
10:55:12|Verbose| After env var substitutions RunModes
10:55:12|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:55:12|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:55:12|Verbose| After context key substitutions Setup
10:55:12|Verbose| After env var substitutions Setup
10:55:12|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions
10:55:12|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate Environment Checks
10:55:12|Verbose| Calling BaseGroup.Validate
10:55:12|   Info| Check ReportServerValidator: Success
10:55:12|   Info| Check ReportingAccountValidator: Success
10:55:12|   Info| Check ConfigDatabaseExistsValidator: Success
10:55:13|Verbose| Retrieving config database version Provider=SQLOLEDB;Data Source=peiab6crmsql01\peiab6crmsql01;Initial Catalog=MSCRM_CONFIG;Integrated Security=SSPI ...
10:55:13|   Info| Config database version: 4.0.7219.0.
10:55:13|   Info| Check ConfigDatabaseVersionValidator: Success
10:55:13|   Info| Check PrivReportingGroupActiveDirectoryRightsValidator: Success
10:55:13|Verbose| BaseGroup.Validate completed
10:55:13|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate
10:55:13|Verbose| Validation ran.
10:55:13|Verbose| Validation completed.
10:55:13|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Run
10:55:13|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunAll
10:55:13|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear
10:55:13|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear
10:55:17|   Info| Do you really want to cancel out of Setup?, Question, YesNo, Option2
10:55:18|   Info| InputResult: Yes
10:55:18|   Info| Microsoft Dynamics CRM Connector for SSRS Setup Completed.
10:55:18|   Info| The installation of Microsoft Dynamics CRM Connector for SSRS Setup has been successfully completed.

Thanks,
[+][-]08/12/09 06:55 PM, ID: 25085002Accepted Solution

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About this solution

Zones: CRM Software, Microsoft Dynamics, SQL Server 2005
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Solution Provided By: Niloy
Participating Experts: 2
Solution Grade: A
 
[+][-]08/10/09 01:48 PM, ID: 25063918Expert Comment

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[+][-]08/10/09 05:10 PM, ID: 25065279Expert Comment

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[+][-]08/10/09 08:42 PM, ID: 25066028Author Comment

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