Question

Help needed with CRM import organization

Asked by: Techno-Man-uk

Hi,
I am trying to make a CRM 4 development environment.
In my production environment I have my SQL server 2005 with the database and have a web server with the front end CRM server installed.
In the production environment I have made a virtual copy of the sql server and I have installed CRM server on the same server which is fine, so all is contained one the one box.
I have tried to create import an new organization after the install and point this to the database on the server but I get the following error messages can anyone help.
Thanks

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Asked On
2009-09-07 at 12:25:40ID24713251
Topics

CRM Software

,

Microsoft Dynamics

,

MS SQL Server

Participating Experts
3
Points
500
Comments
7

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Answers

 

by: squizzerPosted on 2009-09-08 at 02:16:41ID: 25279912

Does this server have access to the AD\Domain that the original server is part of?

 

by: Techno-Man-ukPosted on 2009-09-08 at 02:33:34ID: 25279991

yes I have migrated over the PDC into the virtual environment and It can see it fine.

 

by: feridunPosted on 2009-09-08 at 03:34:27ID: 25280335

Did you ensure that the new CRM installation is patched to the same Update Rollup as the production system?

 

by: Techno-Man-ukPosted on 2009-09-08 at 03:39:01ID: 25280369

argh no I haven't I know that in production it's Roll up 6 maybe this is why?

 

by: whoajackPosted on 2009-09-09 at 07:27:12ID: 25291621

You have two issues. One is the build is different. The other is that one or more user mappings did not complete. The build, you can install to have the same as production and then focus on the user mappings.

For user mappings, it sometimes just doesn't find the users. You can just remap each user that shows blank mappings to the same or a different user if you like.

For your situation, you need to first look at which users did not show up. Is it one, several, or all of them?

Next time, just so you know, you can choose to install CRM to the same production domain/forest, and just create a new CRMTEST or similar OU in Active Directory.

Also it is suggested to import the organization and use a different name than the name used in production, although I haven't had any issues using the same name, as long as it is a different server.

 

by: feridunPosted on 2009-09-09 at 08:56:46ID: 25292594

Very likely. install Update rollup 6 on the development server and try the import again.

 

by: Techno-Man-ukPosted on 2009-09-10 at 07:07:26ID: 25300346

Hi updated the version to rollup 6 and worked fine thanks for your help.

20120131-EE-VQP-002

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