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Asked by swakyn in Microsoft Dynamics, CRM Software
We are noticing a problem with our Dynamics CRM 4.0 hanging sporadically from both the web client and outlook client.
For some users, the whole system freezes for approximately three minutes at which point an error message is displayed(see below). In the meantime, other users can access the system fine. After the error message the system works fine for that user.
This problem occurs for some users more than others, although they are set up with exactly the same roles and permissions. This issue doesn't occur if the user is logged onto the CRM server.
ERROR MESSAGE:
An error has occured. Try the action again. If the problem continues,check the Microsoft Dynemics CRM Community for solutions or contact your organisations Microsoft Dynamics CRM Admiistrator. Finally, you can contact Microsoft Support.
20091111-EE-VQP-91 - Hierarchy / EE_QW_3_20090701_SELECT_ZONES