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8.4

Amending SALESFORCE dropdowns - Is testing necessary

Asked by 21Dewsbury in Enterprise Software, Salesforce.com

Tags: salesforce testing dropdowns

Take this ficticious example.  We have 35 salesforce users in a fairly simply salesforce implementation.
We have a salesforce dropdown which has 3 values.  They indicate whether the customer is an existing customer, a new customer or a complainer.  We now want to add a fourth category of  "Former Customer".   I am being advised that prior to implementing this change the system will have to be tested - this could take two weeks.

Does this testing scenario sound a bit excessive ?  Surely a superficial 10 minute sanity check would suffice?  In general what level of testing is required for changes to dropdown options.
[+][-]11/02/09 08:38 AM, ID: 25720895Expert Comment

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[+][-]11/02/09 09:16 AM, ID: 25721304Accepted Solution

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About this solution

Zones: Enterprise Software, Salesforce.com
Tags: salesforce testing dropdowns
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Solution Provided By: Loonbeam
Participating Experts: 2
Solution Grade: B
 
 
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