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03/19/2009 at 10:16PM PDT, ID: 24248388
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8.2

Direct Debit processing in house with ERP

Asked by brettanderson77 in ERP Software, SAP ERP, Payment Processing Recommendation and Integrating

Tags: direct, debit, processing, in-house, in, house, ERP

Hi Experts,
I was hoping to get some general answers on the following:
We are currently using a third party to manage our ongoing direct debit process from our customers. As part of our ERP overhaul we are looking at bringing this in house. Note that outputs from the ERP processing would need to integrate with the CRM to provide a complete customer view (i.e. number and amount of payments made and remaining. Default payment info etc).

Is there off the shelf functionality for dealing with direct debits in standard ERP packages, specific examples are fine. High level processes include:
1 - Obtaining direct debit authority
2 - Setting up with bank
3 - Onging processing
4 - Dealing with defaulted payments

Much appreciated!
Cheers,
Brett
[+][-]03/20/09 04:10 AM, ID: 23938270

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[+][-]04/06/09 07:17 PM, ID: 24083480

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[+][-]04/06/09 08:03 PM, ID: 24083652

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About this solution

Zones: ERP Software, SAP ERP, Payment Processing Recommendation and Integrating
Tags: direct, debit, processing, in-house, in, house, ERP
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Solution Provided By: Enernet
Participating Experts: 2
Solution Grade: A
 
 
 
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