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7.0

Problem setting up external Autodiscover in Exchange 2007

Asked by DanielFGarcia in Microsoft Enterprise, Exchange Email Server, Microsoft IIS Web Server

Tags: Exchange 2007, Autodiscover, OAB, Outlook anywhere

I've got Exchange 2007 up and running. Internal autodiscover works, Outlook anywhere works, I can send and receive emails etc. I've setup the dns name and bindings in IIS to support the https://autodiscover.mydomain.com/autodiscover/autodiscover.xml url. When I go to that URL it
* Asks me to logon
* Gives me the output...

  <?xml version="1.0" encoding="utf-8" ?>
- <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
- <Response>
- <Error Time="16:24:13.7373545" Id="854507803">
  <ErrorCode>600</ErrorCode>
  <Message>Invalid Request</Message>
  <DebugData />
  </Error>
  </Response>
  </Autodiscover>

I have no idea if this is good or bad, but it least the url is responding.

My website is using a multi domain certificate that is using "Subject Alternative Name" (SAN). The CA that issued this certificate is trusted by my client machine.

When I go to setup a new outlook profile on a external machine, the following things happen...

- Click "Yes" to configure and email account
- I type in my name, email address and password then type next
- wait a bit... .... .... ....
- I get a login prompt where I type in my username in the form "NETBIOSNAME\username", enter my password, click remember my password then click OK
- wait a bit more... .... .... ....
- I then get the message "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action"
- When I click OK I get a dialog box with the exchange settings. The server name in that dialog box is the internal server address.

I found a knowledge base article that refers to this error (http://support.microsoft.com/kb/927481) but it refers to an exchange 2003 mailbox server. I only have 1 exchange server and it  is an exchange 2007 server
 
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About this solution

Zones: Microsoft Enterprise, Exchange Email Server, Microsoft IIS Web Server
Tags: Exchange 2007, Autodiscover, OAB, Outlook anywhere
Sign Up Now!
Solution Provided By: DanielFGarcia
Participating Experts: 1
Solution Grade: A
 
 
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