How to Remove Panda FileSecure and Communications Agent (Enterprise Antivirus) From a Windows 2003 Server
We're running Panda Security 2006 on our corporate network and I'm trying to uninstall the antivirus and communications agent from one of the servers but it seems Panda Admin Secure got confused.
I've tried starting a job to 'Unistall Protection' from the Admin Secure console, on the server in question. It added the job to the Jobs tab for that node and it looks like it did part of it (the Panda icon is now gone from the tray bar of the target server) but it never fully completed the process. The server never rebooted (as it did on every other server I performed the same job) and certainly it didn't fully uninstall the FileSecure & TruPrevent services from the server. I checked and they are still showing up in the Serivces list and in memory. And in the AdminSecure console the server still shows as having the 'Protection' installed.
Could someone please tell me how to manually uninstall Panda Filesecure and TruPrevent, and then the Communications Agent from the server? I know it can be done because I've watched one of Panda's tech guys do it but unfortunately I can't ask them to do it for me anymore.
I'd be happy to provide any other information as it may be required in order to get this problem solved!
I've tried starting a job to 'Unistall Protection' from the Admin Secure console, on the server in question. It added the job to the Jobs tab for that node and it looks like it did part of it (the Panda icon is now gone from the tray bar of the target server) but it never fully completed the process. The server never rebooted (as it did on every other server I performed the same job) and certainly it didn't fully uninstall the FileSecure & TruPrevent services from the server. I checked and they are still showing up in the Serivces list and in memory. And in the AdminSecure console the server still shows as having the 'Protection' installed.
Could someone please tell me how to manually uninstall Panda Filesecure and TruPrevent, and then the Communications Agent from the server? I know it can be done because I've watched one of Panda's tech guys do it but unfortunately I can't ask them to do it for me anymore.
I'd be happy to provide any other information as it may be required in order to get this problem solved!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.