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8.3

Reverse DNS FAILED! This is a problem - test of the SMTP

Asked by Mezczyzna in Domain Name Service (DNS), Exchange Email Server

Hello,

Our Marekting Dept. changed suppliers hosting our website.
We started having problems receiving e-mail.
Errors on dnsstuff point to a missing A record.


ERROR: I couldn't find any MX records for domain.com. If you want to receive E-mail on this domain, you should have MX record(s). Without any MX records, mailservers should attempt to deliver mail to the A record for domain.com. I can't continue in a case like this, so I'm assuming you don't receive mail on this domain.

ERROR: I could not find any mailservers for domain.com.




I can only give 500 points but if I could I would give 10,000 for steps on how to create the MX record.
How should the Mail Exchanger (MX) record look in the Forward Lookup Zones for our domain.
Is this the correct place to do it?
Host or child I type www and in Fully qualified domain name appears www.domain.com
In the fully qualified domain name (FZDN) of mail server: text box should I type mailserver.domain.com?
Priority is set to 10.

In the existing www Properites for the FQDN is says www.domain.com and the IP is pointing to GoDaddy Ip address.
When I try to change that to the new hosting IP it gives me a Warning: The associated pointer (PTR) record cannot be created, probably because the referenced reverse lookup zone cannot be found.




DC DNS - Win 2003 Std.
Exchange 2007 on Win 2008.


How can I fix the issue, please?
[+][-]08/12/09 06:26 AM, ID: 25078462Assisted Solution

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[+][-]08/12/09 06:49 AM, ID: 25078663Expert Comment

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[+][-]08/12/09 06:51 AM, ID: 25078682Author Comment

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[+][-]08/12/09 07:25 AM, ID: 25079023Expert Comment

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[+][-]08/12/09 07:34 AM, ID: 25079110Expert Comment

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[+][-]08/12/09 07:49 AM, ID: 25079301Expert Comment

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[+][-]08/12/09 07:53 AM, ID: 25079328Author Comment

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[+][-]08/12/09 07:54 AM, ID: 25079342Author Comment

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[+][-]08/12/09 07:58 AM, ID: 25079384Author Comment

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[+][-]08/12/09 08:02 AM, ID: 25079434Accepted Solution

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Zones: Domain Name Service (DNS), Exchange Email Server
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Solution Provided By: _jesper_
Participating Experts: 3
Solution Grade: A
 
[+][-]08/12/09 08:04 AM, ID: 25079465Author Comment

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[+][-]08/12/09 08:05 AM, ID: 25079470Author Comment

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[+][-]08/12/09 08:05 AM, ID: 25079477Expert Comment

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[+][-]08/12/09 08:07 AM, ID: 25079494Expert Comment

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[+][-]08/12/09 08:10 AM, ID: 25079534Author Comment

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[+][-]08/12/09 08:11 AM, ID: 25079543Author Comment

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[+][-]08/12/09 08:21 AM, ID: 25079644Author Comment

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