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8.5

Why can't I access our external website from our internal network?

Asked by danmercen in Domain Name Service (DNS), Miscellaneous Networking, WebApplications

Tags: DNS, Website, Domains, Networking

Hey Experts, I'll try to explain as best I can...

Our company has two internal domains, company.net and company.com.  We have also registered company.net to publish things to the internet.  Our two internal domains are trusted internally and externally.  Our ISP provides us with a DNS management page for the static IP's we have.  Our website, webserver.company.net, has a record in this public DNS which gives webserver an external public IP address.  Our firewall has an appropriate port entry that takes webserver's public IP and points toward the internal server IP.  Both internal domains have their own DNS servers which serve internal IP addresses and host names.  

Here's the problem (aside from having two domains, argh) the website only displays when you use an external network.  If I'm on the internal office network and I go to webserver.company.net the page can't be displayed.  I can add a host file entry with the internal IP and then the website works internally.  I can also use the internal IP in the URL and it will work.  Why won't it work with the actual webserver.company.net address?

I think some DNS item may be missing because if I join the .net domain internally and use the internal network everything's fine, but if my computer is a workgroup or on the .com domain and using the internal network the website doesn't translate properly.  Something in my .com domain seems to prevent webserver's hostname from translating to it's internal IP.

Any ideas where to start? Thanks!
[+][-]09/29/09 05:21 PM, ID: 25454672Accepted Solution

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Zones: Domain Name Service (DNS), Miscellaneous Networking, WebApplications
Tags: DNS, Website, Domains, Networking
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Solution Provided By: CynepMeH
Participating Experts: 3
Solution Grade: A
 
[+][-]09/29/09 05:25 PM, ID: 25454683Expert Comment

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[+][-]09/29/09 11:37 PM, ID: 25456071Expert Comment

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[+][-]09/30/09 06:51 AM, ID: 25458808Author Comment

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[+][-]09/30/09 07:14 AM, ID: 25459054Author Comment

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[+][-]10/05/09 02:48 PM, ID: 25500144Assisted Solution

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[+][-]10/06/09 11:58 AM, ID: 25508507Author Comment

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