Question

DVD Decoder Problem (Error: 0xC00D116A: Cannot play DVD video)

Asked by: JatinHemant

Dear friends !

I have some problem running DVD movie files from Windows Media Player in my laptop. (Compaq Presario V2000)

Previously I was able to run DVD movie from Windows Media Player. I had lot of viruses in my laptop and I formatted the pc and now I find that when I try to run a DVD movie file from DVD, it doesnt run. The Windows Media Player gives me the following information (error message)&


Windows Media Player is currently unable to play DVD video. Try decreasing the number of colors displayed on your monitor or decrease the screen resolution. For additional solution, click More Information to access the DVD Troubleshooter.

Close             More information

I changed the screen resolution, but the problem is still there.

When I click on More Information, it redirects me to the Windows Media Player Error Center and serves this help&

***************************************************************************************************************
0xC00D116A: Cannot play DVD video
A troubleshooter is available to help you solve this problem. To troubleshoot the problem, see the DVD Troubleshooter in Windows Help.
 Notes
"      To play DVDs, you must have a DVD-ROM drive, and a software or hardware DVD decoder installed on your computer. If you do not have a compatible DVD decoder installed, DVD-related commands, options, and controls do not appear in the Player and you cannot play DVDs. By default, Windows does not include a DVD decoder. For more information about DVD decoders, see Windows Help.
"      DVD playback is only available on select versions of Windows.
Error ID = 0xC00D116A, Condition ID = 0x00000000
Web Help
***************************************************************************************************************
Note: Windows Media Player version is: 9.00.00.3354 running on Windows XP Professional SP 2.
Note: I am able to run DVDs from VLC Media Player 0.8.1 currently installed on my laptop. I am also able to open other DVDs (that contents word, excel, PowerPoint and other data files) from My Computer.

I knowledge in Windows Media Player is not very good. It is just basic knowledge.  I am not understanding what this DVD decoder is and how can I install it.  Please tell me what may be the problem. Help me in solving this problem.

Thank you very much.

Hemant

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-09-22 at 23:48:07ID22846732
Tags

dvd

,

play

,

cannot

,

decoder

,

0xc00d116a

Topics

Windows Media Player Software MP3 Player

,

Windows Media Player

,

DVD Players & Recorders

Participating Experts
2
Points
500
Comments
8

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. DVD decoder
    I have a Sony VAIO PCV-R545DS. It came with WIN98se and I am dual booting with WIN2000 now. It has a DVD Drive and a CDRW drive. When I try and play a DVD on 2000 it says" There is no Windows 2000 DVD decoder installed on this system. A DVD decoder device or decoder s...
  2. DVD Decoder software
    Where can I download a good, free, DVD decoder? I have a Creative 16x DVD - ROM drive. This is one of those combi things that can also play and burn CDs, so the DVD part is a bonus for me. Unfortunately the shop didn't provide the DVD software / decoder for it. Please, only...
  3. DVD Decoder for Windows XP
    I am looking for an XP compatible DVD decoder for Windows Media Player. Any ideas???

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: SheharyaarSaahilPosted on 2007-09-22 at 23:52:23ID: 19943676

you must be having the installation disk with your dvd box, and it should have the proper decoder program like WinDVD (http://apps.corel.com/lp/ivi/index.html) or PowerDVD (http://www.cyberlink.com/multi/products/main_1_ENU.html)

install one of them, and then install the latest version of WMP 11
http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx

you should be able to play the DVDs fine now :)

 

by: JatinHemantPosted on 2007-09-22 at 23:58:37ID: 19943691

Thanks for your quick reply...

You see that I have a laptop Compaq Presario V2000 Model. I purchased it 2 years ago from India my native country. Now I am here in Rwanda (East Africa). Even when I purchased I didn't find any DVD box and not any decoder.

Please tell me...Can we download the DVD Decoder from the Compaq site (I usually download Printer dirvers from HP/Compaq site and they work)

Thanks,

Hemant

 

by: SheharyaarSaahilPosted on 2007-09-23 at 00:11:50ID: 19943718

 

by: JatinHemantPosted on 2007-09-24 at 02:24:35ID: 19947176

Thanks for the link you provided.

I downloaded the WinDVD Decoder from the link and now I am able to run DVD movie files.

Can you tell me what is this DVD Decoder and why we need to install it. Previosly before formatting I didn't find any WinDVD Recorder software in my laptop (Now I can see an shortcut on the desktop representing WinDVD Player). But I was able to play DVD movies.

Thanks...

Hemant

 

by: SheharyaarSaahilPosted on 2007-09-25 at 11:01:05ID: 19957637

DVD Decoder Information and Help
http://www.pchell.com/support/dvddecoder.shtml

WinDVD must have came preinstalled with your laptop, but quite possible that its shortcut was not present on the desktop before :)

 

by: JatinHemantPosted on 2007-09-28 at 09:36:19ID: 19979949

Hi

Thank you very much for the link and your fast response. Though I have not read it due to time shortage but I am sure it will be useful for me.

Your guidence really worked and now we are enjoying watching movies.

Thanks again.

Hemant

 

by: SheharyaarSaahilPosted on 2007-09-28 at 09:38:21ID: 19979965

:)

 

by: sharpodalPosted on 2009-09-23 at 21:52:55ID: 25410165

Can you help me with location of WinDVD decoder for compaq nx6320 . I face the same issue with compaq nx6320

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...