	[x] Posted via EE Mobile
	Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question

	[x] Attachment Details

[x]

The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

The Grade of the Solution
The Zone Rank of the Expert Providing the Solution
The Number of Author and Expert Comments
The Number of Experts Contributing
The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.5

RealPlayer doesn't work when the user has non-admin privileges

Asked by meepmaker in Real Audio Media Player, Internet Explorer Web Browser, Windows XP Operating System

I am trying to access .ram files which are hosted on the BBC.co.uk website. For an example go to:
http://www.bbc.co.uk/schools/gcsebitesize/music/musicalelements/
(select "Test" and there are links to .ram files contained).

Initially I couldn't access the .ram files as ISA rules disallowed access, but I have created an anonymous access rule (site requires anonymous access). ISA has since been amended sucessfully and isn't blocking this access. I can stream the media just by clicking on the .ram link, which in turn automatically starts up RealPlayer (Enterprise v6) and plays the respective sound clips.

Although my issue now is that I can only access whenever I have local admin rights to the PC I'm logged into. Whenever I take my user account out of the local admins and just give it user rights then I start to encounter problems:
- RealPlayer doesn't start up automatically when I click on .ram links (works with admin rights)

I am wondering there is maybe a GPO in pace which is causing this - I have run Group Policy Resultant Wizard, but cannot see any setting/policy that has caused this. I have also tried to change some file permission settings on the PC so that the account in question has full control to c:\program files\\Real
and all associated subfolders, but this has made not difference.

Is there any other area on the PC I should provide further file permissions to such as a temp area etc?

I can right click on the link and do a "save as" which saves the document locally ok, after which I can then manually open the file. I can also manually open RealPlayer then use File > "open file" and then point to the URL where there .ram file is - this plays the audio file fine, however the user has requested that the file be available to be streamed i.e. one click.

Any other suggestions would be greatly appreciated.

Further info: The client is XP Pro (SP2), IE 6.0 and it's RealPlayer Enterprise 6.0. Unfortunately I must stay with the versions here as this follows the agreed build standard with the customer.

View the Solution FREE for 30 Days

20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625

Hall of Fame

1. Merete13,730
2. aleinss2,000
2. jcimarron2,000
2. Callandor2,000
2. tigermatt2,000
2. itkamaraj2,000
2. phrea842,000
2. bluebelldis...2,000
2. _0072,000
10. sarangk_141,500
10. BillDL1,500
10. waltdund...1,500
13. asdlkf1,000
14. fredshovel800
15. Lisij600
15. ddiazp600
17. jason1178500
18. Graphixer250
19. chilternPC200
20. shreshth...120

1. Merete32,230
2. fredshovel8,464
3. jcimarron4,000
4. shuboarder3,650
5. xema3,000
6. Callandor2,164
7. jason11782,100
8. aleinss2,000
8. Marakkar2,000
8. nodramas2,000
8. tigermatt2,000
8. itkamaraj2,000
8. phrea842,000
8. jazzIIIlove2,000
8. bluebelldis...2,000
8. _0072,000
17. sarangk_141,500
17. graye1,500
17. BillDL1,500
17. CyanBlue1,500
17. michko1,500
17. f-king1,500
17. tboy64231,500
17. waltdund...1,500
25. astaec1,172

RealPlayer doesn't work when the user has non-admin privileges

Asked by meepmaker in Real Audio Media Player, Internet Explorer Web Browser, Windows XP Operating System

About this solution