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08.10.2008 at 02:01AM PDT, ID: 23635925
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6.0

XP Home not booting and hanging at "Setup Is Starting Windows" when running recovery

Asked by pAceMakerNZ in Hardware Components, Windows XP Operating System, Personal Computers

Tags: , ,

Not a fun one.

I have a PC here that does not boot into XP Home. Selecting Safe Mode ends up hanging at MUP.sys and trying to run Windows normally just shows a black screen.

I have waited for about two hours on each with no change.

Running the XP install ends with a hang at "Setup Is Starting Windows"
I followed "http://support.microsoft.com/kb/217073" and had no change.

I have tested the memory with Memtest over night - OK
I have tested the system with QuickTech Pro over night- OK
The hard drive has passed SeaTools and the IBM/Hitachi
I have removed the PCI modem (only card in the system) - No change

I have tried different RAM and also the current two sticks one at a time - No change

I put the drive in another system and ran CHKDSK with scanning for bad sectors - All OK
I did a FIXMBR and FIXBOOT - No change
I unplugged the CDROM and the Floppy - No change

I created an image of the drive using ShadowProtect then put the image back with the option to restore the original XP Boot sector - No Change

I ran the XP install on the other system using the hard drive and it went past Setup Is Starting Windows so I dont think its the drive.

The keyboard Im using is PS/2 and the mouse is USB. Both work in other systems. I think the clients keyboard and mouse are both PS/2.

What am I missing? I can run all the DOS tools from Ultimate Boot CD etc fine all the motherboard and system tests are OK.

Thankyou very much for any input.
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About this solution

Zones: Hardware Components, Windows XP Operating System, Personal Computers
Tags: HP, Compaq, S3060AN
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Solution Provided By: pAceMakerNZ
Participating Experts: 2
Solution Grade: A
 
 
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