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06.03.2008 at 04:56PM PDT, ID: 23455146
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My CD/DVD drive does not recognize DVDs, only CDs

Asked by iulieki in DVD Players & Recorders, Miscellaneous Hardware

Tags: HL-DT-ST, DVDRRW, GWA-4166b

My brother's HP Media Center m7160n recently lost its HD.  I refit it with a new one, with a fresh install of Windows XP.  

I installed drivers from http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=ca&dlc=en&product=470506&lang=en

and I discovered that the HL-DT-ST DVDRRW 4166b drive does not recognize DVDs at all (don't know that it ever did with the new HD).  When looking at My Computer, the drive lists nothing in its contents.  Under Properties, it is listed only as type: CD drive, with 0 used space and 0 free space.  This happens with genuine movie DVDs, blank DVD +Rs, DVDs with data burned on them.  

The drive WILL recognize CDs though.  Data and audio ones work fine.  

Is the DVD drive dead?  Or is this something else?  Start Free Trial
[+][-]06.03.2008 at 05:05PM PDT, ID: 21705623

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About this solution

Zones: DVD Players & Recorders, Miscellaneous Hardware
Tags: HL-DT-ST, DVDRRW, GWA-4166b
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Solution Provided By: DanoliSolutions
Participating Experts: 2
Solution Grade: A
 
 
[+][-]06.03.2008 at 05:32PM PDT, ID: 21705694

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[+][-]06.03.2008 at 05:32PM PDT, ID: 21705695

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[+][-]06.03.2008 at 05:35PM PDT, ID: 21705701

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[+][-]06.03.2008 at 05:36PM PDT, ID: 21705710

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[+][-]06.03.2008 at 05:38PM PDT, ID: 21705722

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[+][-]06.03.2008 at 05:42PM PDT, ID: 21705744

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[+][-]06.03.2008 at 05:49PM PDT, ID: 21705777

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[+][-]06.03.2008 at 05:50PM PDT, ID: 21705785

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[+][-]06.03.2008 at 05:57PM PDT, ID: 21705848

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[+][-]06.03.2008 at 06:03PM PDT, ID: 21705895

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