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06.22.2008 at 12:28PM PDT, ID: 23506051
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Not reading some CDs and DVDs

Asked by TorDurBar in DVD Players & Recorders, Digital Music and Video, Windows Vista

Tags: Microsoft, Windows, Vista Ultimate, Using Roxio 9 & 10, Matshita, DVD-Ram, UJ-851 SATA Device, Installed in a HP dv6522tx Entertainment Notebook

Originally posted this question in Software zone, but it could well be a hardware problem. DVD writer can play commercial movie DVDs. It couldn't read a commercial Roxio v. 10 installation DVD, but was able to read a copy created by another PC. Stopped reading DVDs it had previously created. Doesn't seem to be able to read commercial music CDs.
We tried deleting the LowerFilters registry entry (the UpperFilters registry entry didn't exist), uninstalling the DVD writer from within Device Manager and rebooting. The problems above still persisted. Further testing showed that it could burn a music CD from media files on the PC which was playable on another CD player, but it could only recognise the file table itself, whining that it couldn't play that file type or maybe a CODEC was missing.
HP technician suggested backing up our files and reinstalling Vista.
Any other suggestions?Start Free Trial
[+][-]06.22.2008 at 12:39PM PDT, ID: 21841917

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About this solution

Zones: DVD Players & Recorders, Digital Music and Video, Windows Vista
Tags: Microsoft, Windows, Vista Ultimate, Using Roxio 9 & 10, Matshita, DVD-Ram, UJ-851 SATA Device, Installed in a HP dv6522tx Entertainment Notebook
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Solution Provided By: YourReference
Participating Experts: 5
Solution Grade: A
 
 
[+][-]06.22.2008 at 12:48PM PDT, ID: 21841947

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[+][-]06.22.2008 at 01:09PM PDT, ID: 21842015

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[+][-]06.23.2008 at 12:39AM PDT, ID: 21844177

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[+][-]06.23.2008 at 10:47AM PDT, ID: 21848495

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[+][-]07.03.2008 at 11:16PM PDT, ID: 21931260

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[+][-]07.03.2008 at 11:20PM PDT, ID: 21931267

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