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Firmware Problem MP3 Player
I am getting a "firmware problem" on my Creative Zen Touch MP3 player. In the past, when I have gotten this, I followed recommended reboot, and firmware update procedures and when they failed, replaced the hard drive with a Hitachi Travelstar 1.8' drive . All was good. Now, however, I got the problem on another Zen Touch. I bought a new drive on Ebay, but it didn't work. The drive also did not work in a laptop enclosure which is running another Hitachi Travelstar drive. I returned the drive to the vendor who claimed that the drive tested fine and refunded my money. So now I have the MP3 player, which my computer does see enough to report a successful reformat, but the Creative Zen Touch firmware update software does not see it. I still assume there is something wrong with the current hard drive but I am reluctant to buy another one. I would appreciate any counsel before I go ahead and scrap the thing or sell it for parts.
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Answers
Please read the Notes I'll just drop them in here
so that you have a higher chance to of success
Filename: ZENT_PCAPP_LB_1_30_04_MTP.
This package is for Creative Zen" Touch players with PlaysForSure® firmware (version 2.10.05, 2.10.05e and above) installed.
IMPORTANT: Install this package after installing the PlaysForSure firmware (version 2.10.05, 2.10.05e and above) on your player. To check your player's firmware version number, see 'Notes' below.
This package includes the following applications:
Zen Touch Media Explorer (for PlaysForSure devices) 1.30.04
Zen Touch Media Explorer makes it easy to manage music tracks and data files in your player.
Sync Manager (version 5.10.10)
Sync Manager synchronizes music tracks in your computer with your player.
Import Wizard (version 5.10.10)
Transfer music tracks to your player in an instant with Import Wizard. You can transfer individual tracks or entire folders from your computer, and use the intelligent Advanced Tagging function to fill in track information.
CD Ripping Wizard (version 5.00.12)
Use CD Ripping Wizard to quickly rip music tracks from your audio CDs and transfer them to your Zen Touch.
Creative MediaSource Plugin for PlaysForSure devices (version 1.30.10)
The plugin enables you to organize, transfer and manage music tracks in your player, using Creative MediaSource" Organizer.
Requirements
Microsoft® Windows® XP or Windows XP Professional x64 Edition
Creative Zen Touch with PlaysForSure firmware (version 2.10.05, 2.10.05e and above) installed
Creative MediaSource version 3.20.79 or above. To check your version of Creative MediaSource, see Notes' below.
Notes
To check your player's firmware version number:
Press and hold the Power button to turn on your player (if necessary).
Select Information in the main menu.
The firmware version number is displayed under the Version heading.
To check your Creative MediaSource version number:
Launch Creative MediaSource.
Click Help on the menu bar.
Select the About Creative MediaSource option.
The version number is displayed in the dialog box that appears
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by: MeretePosted on 2008-04-11 at 05:22:20ID: 21333466
From my sources this should fix your problem.
>>>8. << Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players (43.44 MB)
us.creative.com/support/..