Do you have an ammeter you can use to see if it is drawing any current? For some reason I don't think the gauge of wire is the problem, if you really have 28 awg that might be a problem, but that is really small I doubt it is 28. My guess is that the power supply cannot provide adequate power for the motor.
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by: aleghartPosted on 2008-04-08 at 18:41:51ID: 21311235
I think you had it right: black to black, stripe to red.
How many mA current are you trying to run? We run much farther distances of 12V and 24V DC over wires smaller than 16AWG, but it was 200-300mA (over 200')
What is "28 gauge"? The wires leading to the DC plug end? I've never seen anything that small. I've seen 24AWG. It wouldn't carry anything more than ~500 mA. 28AWG would be around 200mA.
So, if you screen motor needs 500mA or 1A or more, you need larger gauge wire.
1. check the amp output of the power supply
2. if safe (i.e. not a car battery) check voltage and amps at the open end of the 16ga wires
3. diconnect power
4. splice plug
5. reconnect power
6. check voltage and amps at the plug
Also, check on or inside the chassis for a popped circuit breaker or blown fuse.