Question

Connecting an external drive to a DVR

Asked by: camtz

Hello, I have recently upgraded my Comcast Service to HD.  The installer brought me a Scientific Atlanta Box Model No. EXPLORER 8300 HDC.  This box comes equipped with an eSATA port to enable you to connect an eSATA external drive to the box so you can increase the recording capacity of the box.  I went to Best Buy and bought a drive and a cable, connected it to the box but the box does not acknowledge that the drive is connected.  

I called Scientific Atlanta and they referred me to Comcast.  I have not been able to find anyone at Comcast that can tell me anything at all about how to make these two units work together and non of the literature they gave me addresses the issue so I am sort of out of options and that's why I am coming to you.  I remember reading a blog about how a guy had done this with Direct TV and it worked great for him and he used the same identical box.  Is it Possible that Comcast is preventing this port from working thus not recognizing the eSATA drive? Or do I need to format the drive a certain way so that the box can recognize it.  The drive works great on my Windows XP computer so I know that it is working properly.

If anyone has any experience with this please let me know.  Many thanks.

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Asked On
2008-09-02 at 09:11:17ID23696505
Tags

Scientific Atlanta

,

DVR Recorder

,

Explorer 8300 HDC

,

TiVo / DVR

Topics

Home Theater Systems

,

Computer Hard Drives

Participating Experts
2
Points
500
Comments
13

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Answers

 

by: PUNKYPosted on 2008-09-02 at 11:05:18ID: 22369786

The eSata external drive should be detected automatically, what format you have on the drive - NTFS or FAT32? You should have it formatted with FAT32.

 

by: camtzPosted on 2008-09-02 at 12:30:02ID: 22370676

I have it with NTFS.  Before I reformat it to FAT32, please answer this; a) I was under the impression that FAT32 limited the amount of GB per file so, will FAT32 allow enough room to record a two hour movie.?  My intent is that once I have a movie recorded on the eSATA external drive, I want the ability to watch the movie on my computer by connecting the external drive to the computer.  Will I be able to do that? Thanks

 

by: PUNKYPosted on 2008-09-02 at 12:53:30ID: 22370949

I think the recording time depends on the disk capacity, not file transfer limit of 4G of FAT32. In this question, I would like to see if the eSata disk will be recognized first, to make sure there is no error of hardware or else.

Download and use the tool in the link below so you can format the large capacity disk in FAT32:
http://www.compuapps.com/download/Swissknife/swissknife.htm

 

by: CallandorPosted on 2008-09-02 at 13:50:13ID: 22371569

This FAQ http://www.scientificatlanta.com/products/consumers/FAQs.htm says:

Q: Can I connect an external hard drive to my Explorer 8300/8300HD?
A: The external SATA port on the Explorer 8300/8300HD allows you to connect an external hard drive to expand storage of your recording. This port requires a software upgrade for activation. Please contact your cable service provider to confirm support of this feature and to learn which External SATA hard drives can be connected.

Also note:

Q. Are all the recordings securely encrypted on the hard drive? Can the hard drive be removed and the recordings viewed or copied?
A. All the DVR recordings are encrypted and cannot be digitally copied or viewed in another device, including another Explorer 8000 or 8300. However, the DVR recordings can be played back and copied to a VCR tape if the VCR is connected to the RF output or the "OUT 1 (TV)", main composite output. In addition, a future software release will activate the VCR Output on the Explorer 8000 back panel. When you see an on-screen option called "Copy to VCR" after you select to play back a recording, then you know this VCR copy feature is active.
 

 

by: camtzPosted on 2008-09-02 at 17:39:28ID: 22373080

Okay guys.  Problem one.  I downloaded the software that Punky suggested and reformatted my drive but instead of reformatting the entire drive to a FAT32, it split it up into two partitions.  The first one is 429 GB of FAT32 and the second one has 502 GB of unallocated space.  I have tried to make the entire drive FAT32 but the software I downloaded won't let me.  Callandor, do you agree that it has to be formatted to FAT32? - When I connected it to the box the screen went blank.

 

by: CallandorPosted on 2008-09-02 at 19:00:05ID: 22373478

From my research of how these machines work, they are not quite PCs, though they have an OS and hard drive.  I think the external hard drive has to be supported by the software on the box, which needs to be updated to allow eSATA drives to be connected.  Once detected, I think the 8300 will format the drive in its own format - these recordings were not designed to be used on computers, so I would not be surprised if they have little in common with the file structure.  In addition, they explicitly say you can't play the recordings on a PC, so what are you going to do with them?  The external hard drive only acts as incremental storage, not a way to transfer recordings.

If the recordings you want to make are not of encrypted shows, there are ways to build a box that will let you do what you want.  I built a video server that acts as an HD Tivo and records over-the-air HD programs which I can then play on any machine on my network or archive it.

 

by: camtzPosted on 2008-09-02 at 20:25:40ID: 22373954

Callandor: Thanks for your reply.  You seem to have an extensive knowledge in this area (certainly more than anyone at Comcast that I have talked to).  What you did is exactly what I want to do that is ; have the ability to record content and view it later and/or archive it.  Is it very difficult to build a Server like the one you built?

 

by: CallandorPosted on 2008-09-02 at 20:49:16ID: 22374020

It isn't very difficult - you basically need a PC running WinXP that has an internet connection, an HD tuner card that will handle the cable broadcasts you are watching, lots of hard disk space, and software like BeyondTV to manage the scheduling.  The files saved can be copied anywhere and watched using free software or BeyondTV.

 

by: camtzPosted on 2008-09-03 at 06:28:54ID: 22376950

Callandor:
This is exactly what I am looking for.  Before I proceed,  let me ask you one last thing.  My laptop model HP Pavilion zd8000 came with XP/Media Center and a "HP Dual TV Tuner/Digital Video Recorder" (separate component) which I have never used.  Would this do the same thing as Beyond TV?  In other words is the HP tuner only available for viewing or can you record what you see on the recorder?  I am really

 

by: CallandorPosted on 2008-09-03 at 09:42:08ID: 22379102

Yes, you have all the equipment and software you need to implement your own DVR.  That particular device has two tuners, so you will be able to record two channels simultaneously.  Media Center should let you schedule recordings like BeyondTV, though I myself have not used Media Center.  The only downside is that laptops tend to get hot after being on for a while, so make sure you have plenty of ventilation and that the vents are kept dust-free.  Otherwise, you could build a dedicated server and network it.

 

by: camtzPosted on 2008-09-03 at 09:46:53ID: 22379142

Callandor:
I went ahead and hooked everything up using the HP Dual Tuner and it quickly brought up all of the TV channels and allowed me to select which ones I wanted listed in the guide and it even let me set up a recording for 1 pm today but when I went to view TV I got a message that said: Decoder Error; The video decoder has either malfunction or is not installed.  I remember now that when I initially got this computer I connected everything and was able to see the TV on my computer screen but I disassembled it because at the time I didn't think I needed that set up so I know that at one time it was working just fine.  Another message I am getting when I initially open Media Center says;Media Center was unabled to start Windows Messanger. Make sure it's installed. What do you recommend I do to fix the problem?

 

by: CallandorPosted on 2008-09-03 at 09:57:13ID: 22379232

You may need to reinstall Media Center, if that is an option; the decoder error is saying that you don't have the right software for it (if your hardware is working as when you first got it).  Basically, the tuner is compressing the video in hardware and since it doesn't have a hardware decoder, you need to decode it in software when viewing TV.  If you don't have an option to reinstall it, you may need to get a codec like FFDShow.

The second problem you should be able to fix by installing Windows Messenger, which is available on Microsoft's site.  I'm not sure why you need it to make it work.

 

by: camtzPosted on 2008-09-04 at 12:42:15ID: 22391788

I have the original disks that came with my computer so I am going to see if I can install this program without having to re-install everything.  First, I am going to make a backup of everything that's on my computer. I'll let you know how it all turns out. Thanks

20120131-EE-VQP-002

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