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Browse All TopicsHello, I have recently upgraded my Comcast Service to HD. The installer brought me a Scientific Atlanta Box Model No. EXPLORER 8300 HDC. This box comes equipped with an eSATA port to enable you to connect an eSATA external drive to the box so you can increase the recording capacity of the box. I went to Best Buy and bought a drive and a cable, connected it to the box but the box does not acknowledge that the drive is connected.
I called Scientific Atlanta and they referred me to Comcast. I have not been able to find anyone at Comcast that can tell me anything at all about how to make these two units work together and non of the literature they gave me addresses the issue so I am sort of out of options and that's why I am coming to you. I remember reading a blog about how a guy had done this with Direct TV and it worked great for him and he used the same identical box. Is it Possible that Comcast is preventing this port from working thus not recognizing the eSATA drive? Or do I need to format the drive a certain way so that the box can recognize it. The drive works great on my Windows XP computer so I know that it is working properly.
If anyone has any experience with this please let me know. Many thanks.
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