Question

AXIS - I have a dynamic IP (not static) address from my ISP - I can see my camera on the local network 192.168.1.100 - on the www?

Asked by: worded

A friend and myself set this up and it was working.

For various reasons (a router that had error messages "conflict ip address on network, even though I had reserved the camera IP address") we had to reset a lot of things.

It now 192.168.1.100 and works fine like this.

We were given an external address from axis when we registered the cam ...
http://axislalalalala.axiscam.net/view/index.shtml

(Ive added the lalalalala :-)

When I say we were given my friend may have discovered this via UPNP

(two cooks in the kitchen on this one)

Question is how do I get the external www again?  
Should it still work regardless and the issue is something we have to get right (noting that axis have to reset / reissue)?


This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-05-20 at 18:06:53ID23419379
Topics

Home Security

,

Networking Hardware

Participating Experts
1
Points
500
Comments
8

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Axis camera and OpenCV
    I must analyze frames from an Axis ip camera with a c++ code using OpenCV libs. I have no idea of what is the best way to do that. I can see the stream on a dialog with Axis activex but.. how to access the single frames? how can i convert them to Iplimage? thank you! Manuela
  2. Cannot uninstall Axis camera software
    Trying to uninstall Axis camera software: RUNDLL Error loading dfshim.dll The specified module could not be reached
  3. How to FTP Axis Camera to ReadyNas
    I have a Axis Ip camera (M1031-W) and a Netgear ReadyNas Duo. I have been trying to get the Axis Cam to upload files to the ReadyNas with no luck. I can reach the NAS sing "Fetch" and firefox but the camera says the file does not exist-See attached error message. I ...
  4. Camera Lens for Axis IP camera
    I want a lens, with f number 5.6 and also a pretty good angle 90 degree or more. The reason for the greater angle is to encompass a greater view, similar to a panoramic view The reason for a smaller f number is to gave a good focus from 2 meters to infinity. Lens mounting sys...
  5. Axis Network Camera/ FTP Server
    Hi everyone, I am trying to set up an axis 230 network camera.. I have been able to log into the camera, but I want the camera to upload its video to an FTP site. I downloaded Filezilla server , and Im not sure what I need to put in as the address. I used 127.0.0.1 , thinking...
  6. AXIS Surveillance Camera Web Interface
    The makers of the Axis Surveillance cameras publish some code that is supposed to enable you to stream the video and audio to a customized website created just for that purpose, however they do not support you in this effort and instead encourages you to seek help form those ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: Darr247Posted on 2008-05-21 at 14:01:50ID: 21619017

> Ive added the lalalalala

I don't get why you would disguise it... was the lalalalala originally the IP address you're talking about incorporated into the full domain name, or something?

Are you familiar with dynamic domain name services?
When you connect to your ISP and receive a new IP address, you run a little application which connects to the service to report your new IP, which will then update the DNS servers by propagating your new IP<->domain name to the rest of the internet...  so anyone can connect to your webcam (if that's what you desire)  by knowing the domain name, regardless of what your current IP address is.

In no particular order (these were all on the first page of hits when I googled 'dynamic domain server'), e.g.
http://www.dynip.com/
http://www.dns2go.com/
http://www.darweb.com/
http://freedns.afraid.org/
http://www.no-ip.com/
http://www.dynddns.us/
http://www.dnsexit.com/
http://www.dyndns.com/

There used to be a free ones named dynodns.net and dyndns.org, too, but the former returns 404 and the latter redirects to dyndns.com, so apparently they were bought up.
Maybe the axiscam.net site was actually providing some service like that, as well. (?)

Letting users from the web access the cam also depends on the firewall rules and port forwarding of your router. Some routers also have the dynamic DNS built into them (though some are tied to using only 1 or 2 services) so you don't even have to manually run the application to update your IP info with them.

What brand/model router is it?

 

by: Darr247Posted on 2008-05-21 at 16:24:24ID: 21619825

I downloaded a manual for an Axis camera and found this blurb in it:

AXIS Internet Dynamic DNS Service - If the AXIS 213 PTZ has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes, the service is updated to reflect the change. Check the box to enable/disable automatic updates.
The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed. To do this click Settings... and follow the instructions.
For more information, please refer to the online help files

-----------------------
So it looks like that IS what was going on when you registered the camera. Just check the box for automatic updates and you should be able to access it once again at the address you found before.

 

by: wordedPosted on 2008-05-22 at 06:01:04ID: 21623372


Update - camera swapped to 192.168.1.49 it worked on the www for a few mins...  

The camera did work on at least one of these (one is for www and the other when on the lan  dont know whish is which )

http://axis-859c22.axiscam.net/view/index.shtml

http://axis859c22.axiscam.net/view/index.shtml

Im using a linksys wrv200

The camera sits on 192.168.1.49

Ive port forward to 80:
http://homepage.eircom.net/~worded/portforward_cap.gif

I reserved its static IP in the router so nothing else can grab it.

Note   

We reset the camera and it worked for a few mins.  I had to restart the router and thereafter nada (probably got a new IP from ISP)

The camera always works from the LAN on
192.168.1.49

What to do next?

Id prefer to stay with the axis ddns for now but getting weary.

 

by: Darr247Posted on 2008-05-22 at 14:47:46ID: 21627936

> We reset the camera and it worked for a few mins.  I had to restart the router
> and thereafter nada (probably got a new IP from ISP)

> http://axis-859c22.axiscam.net/view/index.shtml

That's the one to use from the web.


> http://axis859c22.axiscam.net/view/index.shtml

That one should work from your LAN unless you change the camera's IP address.


> Id prefer to stay with the axis ddns for now but getting weary.

Well, I don't know what camera you have, so I'm still going by the instructions for the 213 pan/tilt/zoom model... hopefully, the config interface is the same across the AxisCams line.
Point your browser to 192.168.1.49 - you should be prompted to logon, much like when you go to your router's LAN IP address. The config menu doubles as the local viewer, and it's called Live View.

Click on ''Setup'' in the upper right corner between Live View and Help.
Click on System Options in the lower left side.

Security - Users, is where you can create users and set their access levels.
IP Address Filter is like a general firewall where you can filter access based on IP address. You can set them to be allowed or denied... enabling/entering Referrals allows the cam's output to be linked/shown from an external web page. You can specifiy more than one IP Address or Host name, if you want, separated by semicolons.

Under Network - Basic TCP/IP Settings, services - you can enable the Axis Dynamic DNS service to update automatically so whenever you get a new IP address the cam will report it and the DNS will be updated. I think that's the setting you need to enable yet to get the Axis DNS service updating without having to manually go there every time you reset the router (or your ISP's DHCP lease time expires and they renew you with a different one).

Then in Network Advanced TCP/IP Settings, you can set it to sync its time with an NTP time server (like the time.windows.com server that windows has on the Internet Time tab in the Date & Time section by default).
Further down see NAT Traversal...  if enabled, it will try to configure port mapping in your router, using UPnP.
Check the 'Use manually selected NAT router' and enter the LAN IP of the router. That way you should be able to delete the manual port forwarding you made for it previously.

In the router's firewall you should turn off the Block Multicast filter (if the NAT Traversal function of the camera doesn't do it for you) to allow multicast streaming (uses less bandwidth with multiple viewers). I'm guessing that means UNcheck it... the manual says to disable it, but the picture of the menu shows a check box, not an enable/disable picklist.

If you still can't access it from outside your LAN, the last-ditch method is adding 192.168.1.49 to the router's DMZ... but it's preferrable to not use the DMZ if possible.

Does that get it going?

 

by: wordedPosted on 2008-05-22 at 16:07:58ID: 21628343


My god Darr247 you have gone to a lot of trouble to help.

By changing a setting to 8080 rather than 80 (they said its better) in the camera config and amending the router like so
http://homepage.eircom.net/~worded/portforward_cap2.gif

I got it to work using the temp dynamic address http://89.xxx.xx.107:8080

DDNS wise - they said they may delete the original  http://axis-859c22.axiscam.net/view/index.shtml
as after a few hours if it doesnt update, they will give me a new one.

So I uncheck upnp in the router?
I will follow the rest of your suggestions as well.

Very complex all this - but will be easier next time.

Will keep the question open til its all done.  Cheers dude.

 

by: Darr247Posted on 2008-05-22 at 17:36:27ID: 21628677

You can also pick any domain name you want to use for free from dyndns.com (e.g. lookatmywebcam.dyndns.com, presuming it's not taken already) if you don't like the Axis DNS service.

That's where the DynDNS.org setting in your router will redirect to if you enter the info in the DDNS section on the Setup tab, or they have a TSR client that'll update the info instead of having the router do it   - see http://www.dyndns.com/services/dns/dyndns/howto.html

I don't think you need to uncheck upnp in the router, no.
In fact there may be some extra options you want to enable in your client machines... in Network Connections, Advanced->Optional Networking Components, check the Networking Services, then the Details button... there are probably 3 or 4 services in there that are handy to have but not installed by default. I have all 5 checked.
If you haven't copied the i386 folder to your hard drive, you'll need your windows CD when you OK and Next your way back out.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...