Question

Help on debugging - mp3dec.asi giving me trouble according to Event Viewer, Application log

Asked by: Bigdoggit

I have an old game, Heroes3, that I have played for a few years now on various computers - all older and running windows xp pro.  On my new laptop I have been getting errors from time to time.  The program crashes and in the event viewer, in the Application log, the error message says  "Faulting application heroes3.exe, version 4.0.0.0, faulting module mp3dec.asi, version 3.0.0.0, fault address 0x00002280"

Now, as far as mp3dec.asi, I see this file in my Command and Conquer Generals game also, and I can't swap the two, heroes won't even open with a different mp3dec.asi file.  I assume by the name this is an audio decoder, mp3 for the audio, and dec for decoder.  I hid the file and was able to open the game, and also hear sound.  Now I did not test every aspect of the game to see if some sounds will not work now, and I have only played it for a short bit since hiding mpsdec.asi, so I am not sure of the full impact from my actions of removing mp3dec.asi.

Does anyone have more info on mp3dec.asi?  If you do, if you could help me understand how to dig this kind of information up - I'm a big believer in the "teach a man to fish" theory vs "give a man a fish".  

Also, is there a method to get more information from the fault address - meaning does it point to a different file that is making the heroes game's mp3dec.asi file unstable on my laptop but not on any of my other P3 machines?  

Any debugging suggestions are helpful.

I should mention I have updated all my drivers, video, sound, chipset, network, everything.  I didn't mess with the BIOS yet because I would rather try something else instead of messing with the BIOS, if indeed id does need to be updated.  I have not verified this.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-01-24 at 16:54:02ID23109843
Tags

Microsoft, 3D Games

,

Windows XP Pro, HeroesIII

,

Dell Inspiron 1520

,

1520

,

Strategy Games

Topics

Computer Games

,

Miscellaneous Hardware

,

Miscellaneous Software

Participating Experts
1
Points
500
Comments
5

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. mp3 to wav?
    Can anyone teach me how to decode the mp3 back to the wav file? Please provide step by step instruction thanks.
  2. teach a man to fish...
    When my IE explorer crashes I like to copy the text dialog that shows up under details... How can I make this information useful for myself? Where can I go with the jibbberish text strings of 1's and 0's and random letters? Is there a part of MS's website for this?
  3. mp3 to audio conversion
    How can I convert mp3 files to audio files that can be burned on to a disc and played in a cd player?
  4. Embeded Media Player - Teach a man to fish...
    To paraphrase... Give a man a fish he will eat for a day, teach him to fish and you feed him for a lifetime. I have media files that I play from my website by embedding windows media player in a popup. I got the source (shown below) from EE, but the method I use is not comp...
  5. recording audio
    hi, i work on a online teaching site. we would like to have where the teachers can record audio for each lesson and either send it in an email or have it uploaded in mp3 (or similar) to the server. how can this be done?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: scrathcyboyPosted on 2008-01-24 at 20:39:51ID: 20740147

"turns out the mp3 decoder (mp3dec.asi) file was bad, so what did I do replaced it with a copy from here: "

http://217.170.130.5/Games/RobotWars/redist/ ...
filesharingtalk.com/vb3/archive/index.php/t-1383.html

More likely, the old game wont support the newest sound devices on the laptop because they are linked to a 16 bit driver for sound, and 32 and 64 bit drivers will not work.

YOu need to set up the game to use an OLD sound card emulation, and then install an emulator for that --
http://www.google.com/search?num=30&q=sound+blaster+emulator+device

Also check out these, there is good help here --
http://www.google.com/search?num=30&q=Heroes3+sound+problems

Remember, you wanted to do your own debugging, so I am only giving you general links to debug it.

 

by: BigdoggitPosted on 2008-01-25 at 09:46:06ID: 20744557

thank you scratchcyboy - I will look at those links this evening and if I am still confused, offer up questions for clarification.  So far so good, a few nudges in the right direction and hopefully what I learn will stick a little better, not to mention be a huge help in the future.

 

by: BigdoggitPosted on 2008-01-26 at 12:16:18ID: 20751102

I looked at the page regarding installing the emulator for soundblaster - but I have a sigmatel card, and it was talking about VPCShare 2004 - so I couldn't really make sense of how that applied for me.  The other links didn't seem to give me the info I needed.  Could you offer some education of emulators?  You are saying the game probably needs 16 bit drivers - so assuming that is true, how do install such drivers?  I apologize, sometimes my head  feels like a rock and I just don't get it.

 

by: scrathcyboyPosted on 2008-01-26 at 16:26:09ID: 20751761

well, you haven't said the vitage of the game, but assuming 4-5 years old, it will use 16 bit sound drivers to access the hardware directly, at least most games of that vintage did.  This is a no-no in XP, which tries to protect the hardware from application changing.  The fact that it worked in XP either means it setup a PIF to run the program with special hardware settings, or the game is at least 32 bit capable.  Given that, and the fact that you did run it on XP Pro, the issue is more likely your laptop.

1.  Plug the laptop into a power outlet while you are running the game, don't play it on batteries, as this cuts the CPU activity dramatically.  If that doesn't work, decrease windows accelleration of the video card, desktop, properties, settings, advanced, troubleshooting tab -- move the slider down.

2.  If that doesn't work, you are looking at an incompatibility with the sigmatel card and this program.

 

by: BigdoggitPosted on 2008-01-26 at 20:09:08ID: 20752292

You are pretty accurate with the vintage of the game - now out of curiosity, since I did run this on another XP Pro machine with integrated sound, intel sound, that is why you are concluding it must be specific to the sigmatel sound.  (I may have said this wrong before, my sigmatel sound is integrated)  So when there are such incompatibilities, I am usually screwed unless through playing around I find the fix, right?

Also, what is a PIF?

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...