Question

Out of Range

Asked by: mvalencia2003

Anyone ever experienced 'out of range , 56.7 Khz / 85 Hz' when the starting the game Jewel Quest III?  I have updated the video adapter drivers, tried lowering and increasing the resolution, restarted computer, ran windows updates on the computer.  Game requirements are : CPU SPEED = 800Mhz , RAM = 128 MB , HD SPACE = 100 MB
PC where this is being installed has : CPU = 2.4Ghz , RAM = 512 MB...


What else can be done.

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Asked On
2009-01-27 at 10:49:31ID24088124
Tags

Out of Range

,

Jewel Quest III

,

Game

,

Video Driver

,

Adapter

,

Puzzle Games

Topics

Computer Games

,

Hardware Components

,

Video Cards

Participating Experts
3
Points
500
Comments
6

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Answers

 

by: smiffy13Posted on 2009-01-27 at 14:22:44ID: 23481842

"85Hz" sounds like your monitor refresh rate, are you using a CRT or a LCD monitor? If it's a CRT, try lowing the refresh rate to 75Hz, if it's a LCD then the refresh rate should be set at 60Hz.

 

by: mvalencia2003Posted on 2009-01-27 at 23:11:22ID: 23484079

I tried lowering refresh rate and increasing refresh rate.  No help still error when launching game.  Have an LCD 17 inch monitor (flat screen).  The graphics adapter is an Intel Media Accelerator.  It is integrated on motherboard.  

No idea what else I can try to get this fixed...

 

by: nobusPosted on 2009-01-28 at 01:21:47ID: 23484758

can this help ?
http://www.tomshardware.co.uk/forum/page-38738_35_0.html
here they say the game is looking for a refresh rate that is not supported, so check in the game what it's settings are :  http://en.allexperts.com/q/Video-Card-Problems-2109/game-range.htm

 

by: AzyrePosted on 2009-02-03 at 11:35:35ID: 23541149

In the game folder directory there should be a settings.ini, or a config.ini or something like that (probably a *.ini file of some sort, it may even be a *.txt file) this is pretty standard for most games as a place holder for where the game's settings are located for this exact reason.  Once you find the appropriate file you just need to find the refresh rate  = XXXXX line and edit it to a setting that is applicable to your monitor.  

Reinstalling the game may help as well.  Keep your monitor's refresh rate at 60Hz while you test as well.  That refresh rate is guaranteed to work with the game.  Also your resolution needs to be at least 1024x768 from what I see in order for the game to work.  This may be the issue as well.

 

by: mvalencia2003Posted on 2009-03-21 at 06:27:58ID: 31539598

what I finally did was replaced video card to one with more RAM.  The existing video card was internal to the motherboard with 64MB , added a 256MB , but I know a 128 MB would have been enough.  Thanks...

20120131-EE-VQP-002

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