Question

Cannot connect to Battle.net in Diablo II Lord of Destruction

Asked by: teedog

I cannot connect to Battle.net with Diablo 2 LOD (any realm). I receive either of the following two messages:
"You were disconnected from Battle.Net. Please reconnect."
"Unable to connect to Battle.Net."

Here are the facts.

1. I can telnet onto Battle.net, so my connection (cable at home, T3 at work) is fine.
2. I can connect to Battle.net using Starcraft.
3. I have tried to connect to Battle.net with D2 LOD on two separate computers with the same result.
4. I am not behind any firewall or router.
5. I have tried all 6 steps here: http://www.blizzard.com/support/?id=adt0222p
6. I have gone through http://www.blizzard.com/support/?id=msi0423p carefully. My network and system are fine.
7. I was able to update from v1.07 to 1.09d when I tried to connect to Battle.net the first time.
8. Connection is aborted right after "accessing account" or "checking version"

Here is my Bnetlog.txt.

6/3 11:10:16.947 Auto-picking gateway based on GMT
6/3 11:10:16.947 Find gateway closest to 05.00
6/3 11:10:16.947 Gateway 2 (useast.battle.net at GMT 06) is closest to 05.00
6/3 11:10:21.103 Connecting to Battle.net...
6/3 11:10:21.113 querying gateway useast.battle.net
6/3 11:10:21.143 searching for the fastest server
6/3 11:10:21.163 Connected to server 63.240.202.139
6/3 11:10:21.173 accessing accounts
6/3 11:10:24.818 Connecting to Battle.net...
6/3 11:10:24.828 querying gateway uswest.battle.net
6/3 11:10:24.858 searching for the fastest server
6/3 11:10:24.928 Connected to server 63.241.83.110
6/3 11:10:24.938 accessing accounts
6/3 11:10:28.784 Connecting to Battle.net...
6/3 11:10:28.794 querying gateway asia.battle.net
6/3 11:10:28.824 searching for the fastest server
6/3 11:10:29.074 Connected to server 211.233.0.49
6/3 11:10:29.084 accessing accounts
6/3 11:10:33.240 Connecting to Battle.net...
6/3 11:10:33.250 querying gateway europe.battle.net
6/3 11:10:33.280 searching for the fastest server
6/3 11:10:33.400 Connected to server 213.248.106.201
6/3 11:10:33.410 accessing accounts
6/3 11:10:38.818 Connecting to Battle.net...
6/3 11:10:38.828 querying gateway useast.battle.net
6/3 11:10:38.858 searching for the fastest server
6/3 11:10:38.888 Connected to server 63.240.202.131
6/3 11:10:38.898 accessing accounts
6/3 11:10:45.227 Connecting to Battle.net...
6/3 11:10:45.237 querying gateway uswest.battle.net
6/3 11:10:45.267 searching for the fastest server
6/3 11:10:45.327 Connected to server 63.241.83.110
6/3 11:10:45.337 accessing accounts
6/3 11:10:49.614 Connecting to Battle.net...
6/3 11:10:49.624 querying gateway europe.battle.net
6/3 11:10:49.654 searching for the fastest server
6/3 11:10:52.748 Connected to server 213.248.106.200
6/3 11:10:52.758 accessing accounts

Any ideas? Thanks in advance.

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Asked On
2003-06-03 at 15:42:44ID20635809
Tags

diablo

,

connect

,

2

Topic

Massive Multiple Online Role Playing and Other Online Games

Participating Experts
7
Points
500
Comments
9

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Answers

 

by: GLBirchPosted on 2003-06-04 at 13:01:19ID: 8651783

Is this a new install? And is it a unique install for BOTH CD keys? If you are using CD key created by a key generator you will have this problem.

 

by: daggoth_666Posted on 2003-06-06 at 23:20:30ID: 8671786

I would suggest:
*Completely uninstall DiabloII
*Manually download the patch
*Install DiabloII
*Run disk defragmentation.


daggoth_666
Sorry, that's all i've got at the moment.

 

by: DterePosted on 2003-06-07 at 10:54:20ID: 8673278

Yah sometimes manually downloading the patch from blizzards site will help here, instead of connecting to b.net servers to do it.

You haven't been tagged by b.net for a suspicious cause of hacking have you?

It can be the same CD-key as long as you only play at one place at a time, IE. you only play at home, and not work.

 

by: GLBirchPosted on 2003-06-08 at 12:37:40ID: 8677560

"It can be the same CD-key as long as you only play at one place at a time..."

This is true as long as it's a good CD Key. To save money some people do a second install with their origanal Diablo CD and use a key generator. Then they install a second (bought) copy of LOD thinking that this will overwrite the first key and they will be ok. But it doesn't work and you get this exact problem. Both CD keys have to be unique originals. Teedog, this is why I asked for more details of the problem.

I don't think it's a tagging issue. Tagged players can still access BNet, they are just restricted to what games they can join. And you are downloading the 09 patch, so it's not a version issue.

 

by: clay_minerPosted on 2003-06-17 at 08:47:42ID: 8741556

Do you have any hacked items or duped items?  Your account might be disabled!

Clay

 

by: lundrogPosted on 2003-07-21 at 15:13:48ID: 8971446

It's EIther, a bad cd, baned ip, or disabled account.

 

by: RAXMANPosted on 2003-07-27 at 05:47:11ID: 9014230

I agree with GLBirch and LunDrog.

Tagged players CAN play games, but are limited. They can't play private games. Meaning they can't join any games with passwords. They can only play games that have no password. If you  try to join a game that has a password you will get a error about not being able to connect.

As for your error. I think you have been banned. You should try contacting blizzard. Go to their home website and send them an e-mail.

You should try making a new account and if you still can't make a account and you know for a fact that you weren't cheating in any way, then you should argue with Blizzard.

If you can get online with another account, then go to the Technical support chat channel and ask a moderator about this. They should be abled to help you around the times of 6-10pm.

 

by: turn123Posted on 2004-01-24 at 16:34:47ID: 10193319

teedog,
No comment has been added lately (181 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:

RECOMMENDATION: split points between GLBirch http:#8651783 and daggoth_666 http:#8671786 and Dtere http:#8673278 and clay_miner http:#8741556 and lundrog http:#8971446 and RAXMAN http:#9014230

Please leave any comments here within 7 days.

-- Please DO NOT accept this comment as an answer ! --

Thanks,

turn123
EE Cleanup Volunteer

20120131-EE-VQP-002

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