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04.19.2008 at 11:20AM PDT, ID: 23336822
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NBA Live 07 / NHL 2008 Crash And PC Restarts

Asked by parkridgelibrary in Sports Games, Miscellaneous Hardware, Video Cards

I have a Dell OptiPlex SX280 (P4 3GHz, 2GB RAM, WinXP SP2).  Every time I try to play either NBA Live 07 (download version from EAStore.com) or NHL 2008 (DVD version), midway through playing a game the screen goes black, and my PC restarts.

I am thinking it has something to do with the graphics card or their drivers.  From what I can figure out it via Dell.com it has a 82915G/GV/910GL Express Chipset Family (Intel, onboard).  According to Windows Device Manager I am running drivers from Intel, 1/13/2007, version 6.14.10.4764.

On Dell's website the drivers listed are from 7/31/2006 and 3/21/2005 (915G Graphics Controller).  Should I try rolling back to one of those?  Or is it possible that the graphics card onboard on this PC just can't handle the games period?

Any help is greatly appreciated.  I have gotten nowhere with EA or their forums.Start Free Trial
[+][-]04.19.2008 at 12:31PM PDT, ID: 21393602

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[+][-]04.19.2008 at 01:17PM PDT, ID: 21393764

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[+][-]04.19.2008 at 08:24PM PDT, ID: 21394925

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About this solution

Zones: Sports Games, Miscellaneous Hardware, Video Cards
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Solution Provided By: parkridgelibrary
Participating Experts: 2
Solution Grade: A
 
 
[+][-]04.20.2008 at 02:57AM PDT, ID: 21395521

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