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8.9

Windows 2000 server - CPU 100% - SYSTEM Process

Asked by Chadwhite in Computer CPU Processors, Server Anti-Virus, Windows 2000 Server

Tags: cpu, system, windows, server, process

I have a windows 2000 server. CPU is running up to 100% for the past 18 hours. The server is a file server and normally the CPU is at 18% MAX. The only recent changes to the server are an update to the Trend Office Scan from version 7.3 to 8.0. I have run sysinternals process explorer and it shows that "SYSTEM" is eating all the CPU. The server is a HP DL360 with 3.0GHz Xeon and 2Gb RAM. I have updated several other servers to Office Scan 8.0 and did not have the same issue. I am beginning to believe that it may be a hardware issue. I uninstalled Trend all together but did not do a restart. The CPU remained maxed out. This server is rarely on the internet so I do not suspect malware, however I ran both spybot and Trend's malware detection. Nothing was detected. How can I further troubleshoot this issue? Most file storage is located on a SAN connected via fibre switch. Thanks for any help.
 
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About this solution

Zones: Computer CPU Processors, Server Anti-Virus, Windows 2000 Server
Tags: cpu, system, windows, server, process
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Solution Provided By: DrMicro47
Participating Experts: 3
Solution Grade: A
 
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