Some D620 machines at work keep bluescreening on the intelppm.sys driver so it seems.
Microsoft (R) Windows Debugger Version 6.7.0005.0
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Profiles\awshp\Desktop
\Mini12190
7-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
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Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2
254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Wed Feb 13 21:58:02.765 2008 (GMT+1)
System Uptime: 0 days 2:52:43.511
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 9C, {0, bab3c050, b2000040, 800}
Probably caused by : intelppm.sys ( intelppm!AcpiC1Idle+12 )
Followup: MachineOwner
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1: kd> !analyze -v
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MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000000
Arg2: bab3c050
Arg3: b2000040
Arg4: 00000800
Debugging Details:
------------------
NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.
This error is documented in the following publication:
- IA-32 Intel(r) Architecture Software Developer's Manual
Volume 3: System Programming Guide
Bit Mask:
MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
32109876543210987654321098
7654321098
7654321098
7654321098
76543210
--------------------------
----------
----------
----------
--------
10110010000000000000000001
0000000000
0000000000
0000001000
00000000
VAL - MCi_STATUS register is valid
Indicates that the information contained within the IA32_MCi_STATUS
register is valid. When this flag is set, the processor follows the
rules given for the OVER flag in the IA32_MCi_STATUS register when
overwriting previously valid entries. The processor sets the VAL
flag and software is responsible for clearing it.
UC - Error Uncorrected
Indicates that the processor did not or was not able to correct the
error condition. When clear, this flag indicates that the processor
was able to correct the error condition.
EN - Error Enabled
Indicates that the error was enabled by the associated EEj bit of the
IA32_MCi_CTL register.
PCC - Processor Context Corrupt
Indicates that the state of the processor might have been corrupted
by the error condition detected and that reliable restarting of the
processor may not be possible.
BUSCONNERR - Bus and Interconnect Error BUS{LL}_{PP}_{RRRR}_{II}_{
T}_err
These errors match the format 0000 1PPT RRRR IILL
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_
0
This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.
BUGCHECK_STR: 0x9C_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: Idle
LAST_CONTROL_TRANSFER: from 806e7bff to 804f9deb
STACK_TEXT:
bab3c028 806e7bff 0000009c 00000000 bab3c050 nt!KeBugCheckEx+0x1b
bab3c154 806e2c52 bab38d70 00000000 00000000 hal!HalpMcaExceptionHandle
r+0xdd
bab3c154 baa0a062 bab38d70 00000000 00000000 hal!HalpMcaExceptionHandle
rWrapper+0
x4a
bacd3d50 80544f8c 00000000 0000000e 00000000 intelppm!AcpiC1Idle+0x12
bacd3d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x10
STACK_COMMAND: kb
FOLLOWUP_IP:
intelppm!AcpiC1Idle+12
baa0a062 6a00 push 0
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: intelppm!AcpiC1Idle+12
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: intelppm
IMAGE_NAME: intelppm.sys
DEBUG_FLR_IMAGE_TIMESTAMP:
41107b37
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_intelppm
!AcpiC1Idl
e+12
BUCKET_ID: 0x9C_GenuineIntel_intelppm
!AcpiC1Idl
e+12
Followup: MachineOwner
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