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07.14.2008 at 07:49PM PDT, ID: 23564888
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8.9

How to get sleeping or hibernating computer to reboot?

Asked by bcarolewr in Outlook Groupware Software, Computer CPU Processors, Personal Computers

Tags: , , , , , ,

The user reported that he had a browser (firefox) and Outlook open when he left his office today.  
When he returned 30 minutes later, the monitor was inactive (yellow light) and the computer was "off" -- except that the little light on the DELL power button was blinking yellow.  

It reminded me of a hibernation or sleep mode (We do not use hibernation or sleep mode).

He reports that did not put it in hibernation or sleep mode (I don't think he knows how).  

The keyboard and mouse were both unresponsive.  No response whatsoever.

ALT+CTL+DEL had NO effect.  

The CPU was plugged into a power strip (as was the monitor and printer...the power strip did have power). When the power strip was turned off, it took about 8-10 seconds for the yellow blinking light to go out.  

When the power strip was turned back on, the same situation ensued... I had a yellow blinking light on the start button;  the monitor flashed with the DELL logo, then went blank with a yellow light.  

I tried unplugging the CPU, plugging it into the wall, no change.

The CD/DVD drawer will not open, so I cannot try booting from the CD.  

I cannot try system restore because nothing happens.

This user happens to be the business owner... it will be a bad day at work tomorrow.

What can I try?

Thanks
CaroleStart Free Trial
 
Keywords: How to get sleeping or hibernating com…
Title
1 Hibernation
2 hibernate
3 Hibernate
4 Hibernation and Standby
5 Sleep/Hibernate
6 Hibernating...
 
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[+][-]07.14.2008 at 07:59PM PDT, ID: 22003850

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[+][-]07.14.2008 at 08:01PM PDT, ID: 22003863

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[+][-]07.14.2008 at 08:18PM PDT, ID: 22003916

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[+][-]07.14.2008 at 08:20PM PDT, ID: 22003920

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[+][-]07.14.2008 at 08:24PM PDT, ID: 22003930

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About this solution

Zones: Outlook Groupware Software, Computer CPU Processors, Personal Computers
Tags: Microsoft, XP, Home, Set for all automatic MS Updates, DELL, Optiplex, 320
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Solution Provided By: apache09
Participating Experts: 2
Solution Grade: B
 
 
[+][-]07.14.2008 at 08:25PM PDT, ID: 22003931

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[+][-]07.14.2008 at 08:25PM PDT, ID: 22003932

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[+][-]07.14.2008 at 08:32PM PDT, ID: 22003955

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[+][-]07.14.2008 at 08:46PM PDT, ID: 22003988

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[+][-]07.14.2008 at 08:54PM PDT, ID: 22004009

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[+][-]07.14.2008 at 08:58PM PDT, ID: 22004024

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[+][-]07.14.2008 at 09:10PM PDT, ID: 22004077

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[+][-]07.14.2008 at 09:27PM PDT, ID: 22004141

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[+][-]07.22.2008 at 02:50PM PDT, ID: 22064040

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