Question

Acer Aspire 5920 will not boot-up

Asked by: 140160

Hi
I have been brought in an Acer Aspire 5920 laptop for repair with a boot-up problem. When the power adapter is inserted into the machine the blue led near the on/off button comes on together with the power/battery charging light. but when the machine turned on nothing happens at all no lights no fans, nothing on the screen at all, the machine appears to be completely dead apart from the lights i mentioned above. I have tried the following.
1. replacing and reseating the RAM
2. tried new hard drive
3. reseated all cards
4. tried booting with just the power lead and no battery and visa versa.

Could this be a processor problem, any help would be greatly appreciated.

thanks

jag

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Asked On
2009-08-18 at 09:34:41ID24662026
Tags

Boot-up problem on acer aspire

Topic

Computer Fans and Cooling

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: lostasusualPosted on 2009-08-18 at 10:06:54ID: 25125310

I would guess the motherboard before the processor.  Most computers extremely mad there is no processor, but usually give some evidence of life.  The power button hits a switch on the motherboard telling it to turn on.  Either this switch is broken, or there is something fried on the motherboard that is preventing the signal from the switch to reach the intended destination for "turning on" the power.

 

by: 140160Posted on 2009-08-19 at 02:32:10ID: 25130841

Hi
Thanks for your response, I will checkout the switch and report back

jag

 

by: 140160Posted on 2009-08-26 at 02:26:32ID: 25185648

Hi

Appologies for not getting back any earlier, have had the garndkids down for a week. I think you were right it does appear to be the motherboard, I took of the switch panel and pressed the on/off button from there but still got nothing. I stripped and re-installed everything and got the machine to boot-up once but it didn't recognise the hard drive which I now is working fine. since turning it off again it has not powered up.

will advise customer of the bad news

regards

jag

20120131-EE-VQP-002

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