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Asked by dsterling in Computer Memory (RAM), Windows Vista
I have a new Gateway NV58 laptop that came with 4 gb of ram, I have added a 4 gb chip replacing one of the 2 gb chips making the total ram 6 gb, the bios sees it and it shows up in Vista, the problem is that the computer blue screen's at random (some times it takes a few hours or 20 minutes), I have restored it back to the factory config 3 times and it's still blue screening. I've taken out the 4 gb chip and I'm using the orginal two 2gb chips (4gb RAM now) that it came with and its seems to be running fine (at least for the past few hours). I'm wondering if there is a memory mismatch that is causing the problem? Does anyone have a solution?
I have not been able to get a response from Gateway on this.
Thank you,
20091111-EE-VQP-92 - Hierarchy / EE_QW_3_20080625