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3.2

Trying to replace bad RAM on my Dell Vostro 400 -- supposed to be 4Gb, system now says 1Gb -- what gives?

Asked by stevenjs in Computer Memory (RAM), Personal Computers

Tags: Dell, Vostro 400, rerplacing RAM, installing RAM, RAM

Hi,
I have a Dell Vostro 400 and some of the RAM went bad. I ran a memtest and found the card or chipset (one of the four 1 Gb RAM cards) that had problems. I went to www.crucial.com and selected Dell as the manufacturer, Vostro as the product line, and 400 mini tower as the model. Their system says that

1GB  240-pin DIMM
Module Size: 1GB
Package: 240-pin DIMM
Feature: DDR2 PC2-5300

is the correct RAM card or chipset for my computer. However, getting it into the slot the old one came from has proved most challenging. In the end, I had to move one of the other Dell RAM cards over to the vacant slot and put the new one in at the end. The new one is different in size (height) and has far fewer of the little black squares (RAM chips? -- I know nothing about these things) which makes me wonder whether crucial.com sent me the right chip. It is also very different from the one in the picture on their site when I made the selection. I can't see any marking on the new RAM which indicates whether it is 1Gb.

In any event, memtest no longer shows RAM errors, but neither did show errors after I'd removed the bad RAM and run the test on the remaining RAM. And when I look at the system via Windows XP interface, it shows only 1 Gb RAM. Shouldn't it show 4 Gb? Did I not install the RAM correctly (it was a nasty, frustrating job to get them in, really a bitch) ?

I am a hardware ignoramus so I need an expert who can talk plain English.

Thanks.
 
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Zones: Computer Memory (RAM), Personal Computers
Tags: Dell, Vostro 400, rerplacing RAM, installing RAM, RAM
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