Question

M2N-E SLI unknown PCI device, cannot identify or find drivers to update

Asked by: trampman

Hi,
re:- M2N-E SLI unknown PCI device, cannot identify or find drivers to update using either installation CD or ASUS website.

I've fitted a new motherboard installation with AMD 64 Athlon X2 4000, XP pro with all updates except .NET 3, memory- 1.5Gb checked OK.
The system seems to be working ok but in Hardware/Device Manager/PCI device there is the yellow ? indicating an unknown device. BIOS has been updated, I've tried updating drivers downloaded from the ASUS website but cannot get rid of the unkown device.
I've gone ahead and installed other applications but the unknown device remains.
Can anyone suggest what to do- there are references to other ASUS boards with this sort of problem/ 64bit etc but nothing that I could find for for this board.
Many thanks

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Asked On
2008-01-19 at 09:07:13ID23095775
Tags

ASUS

,

Motherboard

,

M2N-E SLI

,

Running XP SP2 fully updated except for .NET 3

Topic

Computer Motherboards

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Answers

 

by: willcompPosted on 2008-01-19 at 10:14:19ID: 20698299

Did you install the chipset drivers?

 

by: veaygnPosted on 2008-01-19 at 11:18:51ID: 20698582

Ttry the nVidia nForce drivers for the 500 series boards - their unified driver set is excellent and is more than likely a newer version of anything that ASUS is going to have available.  

Otherwise, have a look at PC Wizard (www.cpuid.com/pcwizard.php) or Everest Home Edition (www.lavalys.com) to scan the machine for the motherboard components.

That should tell you what the unknown device is and you should be able to find drivers for it from there.


  - veaygn

 

by: trampmanPosted on 2008-01-19 at 13:43:09ID: 20699121

Many thanks willcomp and veaygn:
I have installed the drivers from CD-  and later installed the drivers from the ASUS website (CK804). When rebooting XP, hardware wixard came up but couldn't find drivers for the device.
I looked on the NVIDIA website but I cannot be sure which of the 500 series drivers to use- there seem to be several ranging from 520 to 570/590. Other references seem to point to nforce 4/500 so I'm not sure whether it's nforce series 4 or nforce series 5 that I should be looking at. I've set device manager to show hidden devices but nothing else appears, nothing in in the two PCI slots so I assume it;s something built into the motherboard.

I'll run Everest Home and see what it finds.
Many thanks, I'll come back with results later on.

 

by: trampmanPosted on 2008-01-19 at 14:06:50ID: 20699259

Hi,
Just run Everest Home- motherboard temp jumped to 47deg C and CPU to 149 deg C!
info as below for windows devices problems

Field      Value
Device Properties      
Driver Description      PCI Device
Hardware ID      PCI\VEN_1002&DEV_AA08&SUBSYS_AA080000&REV_00
Location Information      PCI bus 5, device 0, function 1
PCI Device      PCI Device [NoDB]
      
Device Resources      
IRQ      03
Memory      FDEFC000-FDEFFFFF

I have an ATI Radeon HD2600Pro Super graphics card- PCI express(drivers installed from CD)

I've just looked up VEN_1002&DEV (the first part of the hardware ID) Google gives references to ATI boards- could this be a possible cause?
Thanks


 

by: willcompPosted on 2008-01-19 at 14:15:35ID: 20699280

Should be an nForce 5 series driver. If in doubt, use automatic detector on nVidia web site.

 

by: trampmanPosted on 2008-01-19 at 15:42:30ID: 20699515

Unfortunately the automatic detector on works on graphics drivers- there is no build in vga on the motherboard but it does find the ATI which is up to date. All I can select from is the drop down list of drivers for the nforce 5 series.

 

by: willcompPosted on 2008-01-19 at 15:58:09ID: 20699549

I was able to run the motherboard chipset detector. Unfortunately, it didn't find my nVidia chipset -- possibly because it is an nForce 3 and somewhat dated.

 

by: nobusPosted on 2008-01-20 at 00:20:19ID: 20700491

can be chipset, audio, raid, or usb
did you check in the bios which devices exist there ?

 

by: veaygnPosted on 2008-01-20 at 05:09:10ID: 20700968

Is your sound working?  I've found references to "RV630 audio device [Radeon HD 2600 Series]".  It's a little bit non-sensical, unless you've got a PCI audio card as well.

See if you can get updated drivers for your video card.

 

by: veaygnPosted on 2008-01-20 at 05:10:20ID: 20700970

Also, give PC Wizard a try, it's gotten some excellent results for me in the past for these kinds of things.

 

by: veaygnPosted on 2008-01-20 at 05:24:34ID: 20701007

If you haven't gotten it yet, here's the ASUS driver download page specific to this board:

http://support.asus.com/download/download.aspx?modelname=M2N-E&SLanguage=en-us

 

by: nobusPosted on 2008-01-20 at 07:48:20ID: 20701485

you can also try driver agent :  http://www.driveragent.com/      

 

by: trampmanPosted on 2008-01-20 at 08:21:05ID: 20701584

Thanks for the ijnfo nobus, willcomp, and veaygn.
The drivers for the M2N-E and M2N-E SLI are different unfortunately. I've had another look at the NVIDIA site- the only detector I could find is for graphics- whereabouts is one for other chipsets please?
When  I installed the updated drivers, I did all three offered.
I'll check in the BIOS which deviced exist
The sound works ok.
The video drivers are up to date.
I'll download Driveragent and PCWizard now and report back.
Each time on re-booting/switch on, I'm still getting the PCI device found, but still nothing found to set it up!
Thanks again

 

by: nobusPosted on 2008-01-20 at 09:28:30ID: 20701789

what info does it give if you right click it?

 

by: willcompPosted on 2008-01-20 at 11:07:20ID: 20702052

 

by: eXpeLLeD_4RM_heLLPosted on 2008-01-20 at 13:43:03ID: 20702559

Check under sound,video and game controllers for ATI Function Driver for High Defintion Audio.If it aint there,then thats what the PCI Device maybe.Try installing the driver from :http://www.versiontracker.com/dyn/moreinfo/win/144805 but also before you download the driver,try and run your ATI driver CD and do a full install of the drivers again.
Thanks
Xpelled

 

by: trampmanPosted on 2008-01-20 at 14:24:40ID: 20702716

Under properties- general tab
PCI Slot 4 (PCI bus 5, device 0, function 1)

Under details tab
PCI\VEN_1002&DEV_AA08&SUBSYS_AA080000&REV_00\4&243D7BD0&0&0170

Just run Driveragent- can't identify the unknown PCI
PCWizard 1.82 doesn't identify an unknown PCI device- no mention of drivers as far as I can see.
Shows chipset as nforce4 !
Thanks

 

by: nobusPosted on 2008-01-20 at 23:41:45ID: 20704414

did you install the raid driver ?

 

by: nobusPosted on 2008-01-20 at 23:48:23ID: 20704434

also, did you try enabling/disabling devices in bios in yjr advanced section ?
how is SLI set ?
how is ACPI set in the power section ?

 

by: eXpeLLeD_4RM_heLLPosted on 2008-01-21 at 08:07:48ID: 20707013

Have you tried the driver that i have specified.According to the web site the ATI Function Driver for High Defintion Audio is part of your ATI Radeon 2600.The motherboard you have is a Nvidia NForce Chipset,so PC Wizard has identified the board correctly. The VEN and DEV Id points to the direction of the graphics Card since that is the only ATI Device that you have got and also these cards come with a Integrated HD audio controller with multi-channel (5.1) AC3 support, enabling a plug-and-play cable-less audio solution.

 

by: trampmanPosted on 2008-01-21 at 12:05:43ID: 20709146

Hi eXpeLLeD_4RM_heLL
Yes, I've checked in the System device- hardware- there is no mention of any ATI device let alone the integfrated HD audo controller.
I reloaded the drivers from the CD- nothing new appeared (unknown PCI device as before)
I uninstalled the drivers, then downloaded the updated drivers from ATI, still no ATI audio drivers.
I've installed the versiontracker file that you suggested, (W2k)but it come up with message
'setup did not find a driver compatible withyour current hardware or operating system- setup will now exit'
however it did offer HD audio and  HD Audio utility which I don't remember seeing when I installed from the ATI web update/

Re raid drivers- Nobus, didn't see them installed but they may have been under the smbus drivers, my sata ll drives both appear top be working ok.

Just realised I forgot to check the devices in the BIOS, will submit and then reboot to check, sorry.

Again thanks to all for advice- it'll be a relief to finally sort out the problem!

 

by: trampmanPosted on 2008-01-21 at 13:57:22ID: 20710081

Not sure about devices in BIOS- as far as I can see most related to USB for Lan, Lan Boot, Audio, + Parallel Port. All enabled except for LAN Boot which is disabled.
On SLI- Was set to Auto- help info says set to Normal for singel card (NO normal on choices! so set to single )
On boot this time there was another yellow questionmark, this time for unknown device- the plot thickens!
ACPI was set to S1+S3
APIC support set to enabled.

I've found a reference to ATI WDM Driver Release Note as one of the drivers available for the HD2600Pro
url
https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/gamesite/wdm_81.html
I've run this one as per instructions but I've still got the yellow ?

 

by: nobusPosted on 2008-01-21 at 23:55:48ID: 20712545

and i fyou disable 1 by one sound, video, lan etc? if the yellow goes, you know which one it is..

 

by: trampmanPosted on 2008-01-22 at 01:17:04ID: 20712822

I may, stress MAY have found a part solution.
I found a reference to Microsoft UAA HDMI Audio Class Driver with an additional reference to ATI HDMI audio driver. URL is
http://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&questionID=27794

I ended up running these two programs (the MS driver first, then the ATI driver) and have finally got rid the the ? for pci device, but still have the
? unknown device that appeared when I changed the SLI setting in the BIOS from Auto to Single. (It's now back to auto but the ? unknown devicec is still there.
I now have in system devices the ATI function device for High Definition Audio ATI AA01
When the two programs were run, initially the HDMI driver could not be found, I then went back and allow to search on the internet and it then came up with installation- I'm not sure where or what it found,. but it did and installation was completed. This appears to have the entry that  eXpeLLeD_4RM_heLL mentioned but non of my installaition attempts could produce previously.

I now have to find out what my unknown device is- so back to PC wizard etc, back to identifying/disabling in the BIOS- the appearance after changing the SLI setting but still there after returning to  'auto' - aren't computers fun!

Thanks again,

 

by: eXpeLLeD_4RM_heLLPosted on 2008-01-22 at 07:55:05ID: 20715328

see if you can post back the VEN ID and DEV ID so we can check on the other unknown device
Thanks

 

by: trampmanPosted on 2008-01-23 at 13:05:35ID: 20727772

It looks as though I may have finally sorted out the unknown device problem.
After checking the unknown device properties/details  I found a reference to ACPI -NVRAID. I looked through the BIOS settings and was ready to start altering the USB device settings after checking that the SLI was set back to Auto when I came across NVRAID configuration under the Advanced tab. Raid enable was set enable, and the 4 sata raids set to disable. Changed the RAID enable to disable and rebooted.
System devices now clear of all of those nice yellow ? marks!!!!

Many thanks for the suggestions offered- all have helped by pointing me in directions to try. I've no idea why all of a sudden the unknown device appeared unless the HDMI driver installation somehow caused a clash with the RAID setting in the BIOS.

As this is my first question- how do I award suitable points please? or how do I divide between those who have contributed?

 

by: willcompPosted on 2008-01-23 at 17:35:06ID: 20729864

Just follow prompts. They'll tell you how.

 

by: nobusPosted on 2008-01-23 at 23:59:56ID: 20731508

i hinted :     did you install the raid driver ?
and :    also, did you try enabling/disabling devices in bios in yjr advanced section ?

 

by: trampmanPosted on 2008-01-24 at 05:05:06ID: 20732582

Hi Nobus,
I hadn't installed RAID drivers (or not knowingly as they may have been installed under the smbus set (I don't what that actually installes, but IDE flashed up at some point.) I think  I mentioned that before. I'd written down the devices in the BIOS and was about to start the disable/enable sequence that you suggested when I found the reference to the ACPI -NVRAID which then seems to have led to the solution for the unknown device problem that arose.


I'm beginning to wonder if I've corrected the problem by chance and there's something else waiting round the corner to catch me out!

 

by: nobusPosted on 2008-01-24 at 07:30:41ID: 20733858

i don' think so..but let's wait and see

 

by: trampmanPosted on 2008-02-02 at 13:40:20ID: 20806037

So far so good, a couple of other problems have arisen but I don't think they are related to this problem.
Many thanks for all the advice- I see if I can leave points and will then close the question.

 

by: trampmanPosted on 2008-02-02 at 14:19:53ID: 31423111

Hi,
First time I've awarded points- as there were quite a number of suggestions I've split the points between you and just allocated on the last answer that each expert posted. I hope this is OK

 

by: nobusPosted on 2008-02-02 at 23:51:18ID: 20808124

ok with me !

 

by: maggixPosted on 2008-03-28 at 14:28:21ID: 21234268

I had the same problem with the same mainboard and similar video card (Radeon HD2900PRO). As other experts already suggested, I solved the problem by using the "Update driver" option in Windows XP, and then letting windows XP search for the driver in the removable drives (CD-Rom) with the original ATI Install CD inserted.
The driver that was troubling me was in the \Install Pack\HDAudioDrv\HDAudio\XP folder in the CD-Rom, and it was referred as ATI Function Driver for High Definition Audio.
I have a Sapphire ATI Video card.
Hope this helps, good luck and thank to the other experts for their suggestions!

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