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03.23.2008 at 07:21AM PDT, ID: 23262609
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7.3

USB Ports Not Working

Asked by slegy in Computer Motherboards

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A couple of weeks ago I purchased an MP3 player. I connected it to one of the USB ports on the front of the PC and copied some music. When I removed the USB connection, the monitor flashed and went black. After two reboots the system came back up successfully, but my mouse and keyboard did not work. After trying a number of different things that did ot work, I took it to the place that had built the PC., They did several tests on the ports, front and back and internal, but none worked. The repairman also installed a separate USB board but couldn't get that to work either. So $200 later I still had a dead PC.

When looking at the Device Manager, all USB ports are listed and showing enabled and working properly. There is a mysterious error for a PCI devide that we can't figure out (neither could the repairman).

Is it likely that all USB ports were blown and that I will need a new motherboard? It seems impossible that simply removing a USB connection could have blown all the ports.Start Free Trial
[+][-]03.23.2008 at 07:35AM PDT, ID: 21189716

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[+][-]03.23.2008 at 07:36AM PDT, ID: 21189717

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[+][-]03.23.2008 at 07:38AM PDT, ID: 21189721

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[+][-]03.23.2008 at 07:58AM PDT, ID: 21189758

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About this solution

Zone: Computer Motherboards
Tags: USB Ports
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Solution Provided By: dauman
Participating Experts: 4
Solution Grade: A
 
 
[+][-]03.23.2008 at 08:37AM PDT, ID: 21189882

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[+][-]03.23.2008 at 08:46AM PDT, ID: 21189895

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[+][-]03.23.2008 at 09:09AM PDT, ID: 21189933

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[+][-]03.23.2008 at 03:15PM PDT, ID: 21190943

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[+][-]03.24.2008 at 01:48PM PDT, ID: 21196758

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[+][-]03.25.2008 at 02:12AM PDT, ID: 21200366

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[+][-]03.26.2008 at 06:43PM PDT, ID: 21217942

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[+][-]03.26.2008 at 07:00PM PDT, ID: 21218000

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[+][-]03.27.2008 at 04:39AM PDT, ID: 21220263

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[+][-]03.27.2008 at 06:20AM PDT, ID: 21220974

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[+][-]03.27.2008 at 08:05AM PDT, ID: 21222173

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