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8.5

Bios reports SMART tripped on hard drive but drive tests OK

Asked by Ursala in Computer Motherboards, Computer Hard Drives

Tags: Samsung SATA, S.M.A.R.T. tripped, random shutdowns

I have an HP m8150n computer with Windows Vista Home Premium. It has been shutting down on it's own randomly. It is not overheating but something is not right. I reinstalled it from the factory onboard recovery image. I had just enabled it to display it's posting information instead of the quick post and I see a message that the S.M.A.R.T. has been tripped on the drive - this is noted under the controller for the RAID. It is not set up as a raid system. I then downloaded and created a disk to test the Samsung drive from Samsung but it does not report the S.M.A.R.T. as being tripped and passes other tests. After reinstalling the system, it is still very slow to start up and randomly shuts down. I then cloned the Samsung disk to a new Seagate 500 G SATA drive using Acronis True Image Workstation. The computer does not boot up any faster. I ran check disk on the SAMSUNG and it did not find any errors.

 I have tested the RAM with the onboard memory testing plus also using Memmtest and PC Doctor and Microsoft Memory Testing but nothing shows up wrong except with PC Doctor which has a quick test fail when all 4 sticks of RAM are installed but no fail when individual ones are installed. i also downloaded a 30 day trial of Burn In Professional and when running it nothing shows up there either.

This computer is 2 years old. It was on once during a storm and went out when the power went out and was set to restart when the power resumed. I think it might not have been adequately protected by the surge protector. I have bought a UPS since then not knowing better before this.

My feeling is that there might be something wrong with the motherboard or could it be the power supply itself.  It is weird to have these conflicting results. I would appreciate any guidance as to what else I might try to test.
[+][-]09/21/09 02:15 AM, ID: 25381235Expert Comment

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[+][-]09/21/09 02:23 AM, ID: 25381252Author Comment

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[+][-]09/21/09 03:09 AM, ID: 25381444Author Comment

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[+][-]09/21/09 05:20 AM, ID: 25382114Accepted Solution

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About this solution

Zones: Computer Motherboards, Computer Hard Drives
Tags: Samsung SATA, S.M.A.R.T. tripped, random shutdowns
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Solution Provided By: dlethe
Participating Experts: 3
Solution Grade: A
 
[+][-]09/21/09 06:01 AM, ID: 25382393Author Comment

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[+][-]09/21/09 07:02 AM, ID: 25382899Expert Comment

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