Question

Checksum Error ECS Motherboard

Asked by: HMCS

I recently got a checksum error on my Gateway computer model GT5662 and I have learned that the problem might be the CMOS battery.

My motherboard is this: ECS MCP61PM-6M 2.1.

I need to know what type of battery is required for this motherboard.

The computer has been having of late mysterious "crashes" where the screen will go black and sometimes (rarely) will the computer freeze up. Sometimes it takes several tries to get the computer to cold boot in the morning or after it has been on awhile.

This checksum error I got later this morning is the first time I have seen it on this computer.

Please advise :-)

PS: I am running Vista Home Premium 32 bit with 3 GB ram. The computer is about 24 to 32 months old,



This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-11-02 at 10:12:59ID24864573
Topics

Computer Motherboards

,

Miscellaneous Hardware

,

Windows Vista

Participating Experts
3
Points
175
Comments
24

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. CMOS battery
    Upon startup I receive an error message saying that the cmos battery has failed. I have very little documentation on the motherboard and I was wondering where would the battery be located on the motherboard and what would it look like? Looking inside at the motherboard, ther...
  2. Motherboard's battery...
    When is the time to change the battery located on the motherboard and how to?
  3. GA-586hx motherboard cmos battery
    i have a P1 200mzMMX on a GA-586hx motherboard.Everytime i switch on the system the time clock is way out of date and time.Sometimes the date has gone back to Jan 1996.Funny thing is that it has gone back to the same date on more than one occasion.Could it be date of manufact...
  4. No POST with ECS PV4MM2 Motherboard
    I have an ECS PV4MM2 Version 3.2 motherboard. I recently replaced the CPU cooler fan in the PC due to a broken retention clip. Everything was still functioning fine before the swap. I did have to remove the motherboard from the case to install the new fan retainer. When I...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: Anthony1982Posted on 2009-11-02 at 10:21:39ID: 25722023

The standard cmos battery is the CR2032. If you open the case you should see the battery.

 

by: MASQUERAIDPosted on 2009-11-02 at 10:59:00ID: 25722437

Here's the board showing where the battery is located:
http://support.gateway.com/s/MOTHERBD/Shared/4006254R/4006254Rmv.shtml

 

by: HMCSPosted on 2009-11-02 at 12:49:06ID: 25723552

I'll probably be getting one of those batteries tomorrow morning, as I have checked at walgreens and they have them + on Tuesday I get a 15% military discount.

I also checked the BIOS and in one area it gave a battery voltage and it was running at 3.02 - 3.04 V.

I hope this is not something more dire but until proven otherwise I am going to assume it is an early demise of the CMOS battery.

Only had one of those ever go out and was on an old 200 mhz Pentium Pro on a Supermicro M/B and it lasted at least 5 years and I am using an XP machine that is still working with the same battery for at leact 7, if not 8 years.

I lso know in replacing the battery it will clear the CMOS - I plan on making digital pictures of what is in the CMOS before then but I think the values were already set to default when I had the checksum error this morning and used F1 to continue.

Anyway - we shall see !!!

 

by: nobusPosted on 2009-11-03 at 00:41:08ID: 25726991

if it has 3.0 V the battery is fine
your cmos can be bad, but try using bios default settings, or a bios upgrade !

 

by: nobusPosted on 2009-11-03 at 00:42:17ID: 25726997

when do you get this error?  at boot stage? otherwise it can be also a ram problem; post back more info !

 

by: HMCSPosted on 2009-11-03 at 05:52:51ID: 25728873

the only 1 error I got was at boot - I believe it was reset to default settings when the checksum error happened.

Should I go ahead anyway and replace the battery? I am assuming the battery value I saw in BIOS was the voltage of the CMOS battery itself.

So far the error has not repeated itself.

 

by: Anthony1982Posted on 2009-11-03 at 06:03:04ID: 25728982

Silly question but did you happen to unplug the pc from power for any length of time before this error?

 

by: HMCSPosted on 2009-11-03 at 06:17:07ID: 25729110

As a general precaution I cut the power to all power strips every night for the last year at least and when I go out of town all of my 4 computers are totally unplugged from the wall and disconnected from phone or cable lines. I have had no problems with this in my 12 years of computing.

But since you have asked - I have had some mysterious crashes and several times when I have booted the computer it has turned on - fans running, etc but the monitor is black - several tries later and it will boot up.

Yesterday morning after several of these boots I got the checksum error.

 

by: Anthony1982Posted on 2009-11-03 at 06:35:05ID: 25729292

Well I am leaning towards it's a just is a bad battery. Because if you leave it unplugged for a while the cmos battery is supposed hold the charge to keep the information. If it is bad (no charge) it won't remember the settings after a power outage (ie - pulling the power). So I personally would start from there replace the battery. (They are cheap) And see if you run into any more issues.

 

by: nobusPosted on 2009-11-03 at 07:57:53ID: 25730213

i don't believe it's the battery; but you can take it out and measure it; should be 3.0 to 3.2 V
i suspect a mobo or PS problem here, check both for bulging or leaking capacitors, as per www.badcaps net

 

by: nobusPosted on 2009-11-03 at 07:59:07ID: 25730236

now for the battery; if you want , you can easily replace it, it is a current model, and does not cost much, around 5 $

 

by: HMCSPosted on 2009-11-08 at 14:52:45ID: 25772406

I have been out of town for several days and have not had an opportunity to comment. So far I have not had a problem with this issue I have had, although I do get some crashes and some of them happen at boot but I do not get a BSOD, so I have no idea what the actual problem might be.

It seems like this might be one of those "wait and see issues" !!!

 

by: nobusPosted on 2009-11-08 at 23:37:01ID: 25773979

those problems can be caused by bad capacitors in mobo or PS (I just have a bad PS that kept me running 'round for a while)
check them for leaking or bulging ones - see them on www.badcaps.net

 

by: HMCSPosted on 2009-11-09 at 06:12:36ID: 25776027

Not seen any but will check again - still some of this ("crashes") might be some bad software - who knows.

 

by: Anthony1982Posted on 2009-11-09 at 06:32:55ID: 25776202

Well have you checked your event log to see if you can find any software issues? Also you may want to enable boot logging and then check your ntbootlog.txt. See if any thing comes up.

 

by: HMCSPosted on 2009-11-12 at 13:54:21ID: 25809393

I can really find no software issues. I wish on these crashes that I'd have a BSOD which would leave me with some info as to the cause. So far I have not had another checksum error and not had any "crashes" in awhile now. By saying this I am not 100% sure this problem is finished, but rather there seems to be a "break in the action". I did replace the battery, which probably was ok in the first place but none-the-less was an item to be looked at.

If this poor, and not so old, computer will hold together somewhat past the first quarter of 2010 I'll have enough money to buy a decent computer and pay cash for it. I own 2 Gateways and I should have had my heard examined for getting the first one and shot for buying the second one. The next one will be a custom built one with a decent M/B, processor, RAM and video card, not to mention a first rate PSU and cooling.

Any further ideas are welcomed !

 

by: nobusPosted on 2009-11-12 at 23:56:35ID: 25812112

did you test with another power supply yet?  that is the first candidate here imo !

 

by: HMCSPosted on 2009-11-13 at 05:54:36ID: 25813832

I haven't tested it with another PSU - right now I don't have the finances to purchase one & have it installed yet - perhaps after the holidays (I hope).

I also checked something out - if you will remember I was seeing a low voltage on the 3.3 V? Well I looked in the BIOS and it DOES report a correct voltage and everything else I looked at was reporting 1.76 v or something like that. So on that I figure that the voltage is ok on the PSU.

Still as of yet no checksum errors or mysterious crashes at any time. Does Vista have the capability of showing a BSOD anyway? my other computers are all XP, except my vista 64 bit which has literally not been touched since bought in July. I have been very busy and had numerous health matters to attend to and this making my attention to other matters less and less.

I still believe I need a computer that I can hire to be built from the ground up with decent components and I might have that kind of money at the beginning of the summer.

 

by: nobusPosted on 2009-11-13 at 07:14:50ID: 25814562

can you get yor hands on a 2nd hand one, to use the PS?

 

by: HMCSPosted on 2009-11-13 at 19:30:21ID: 25819274

nope and nothing I can cannibalize - possibly extra $$$ in mid Dec 09

 

by: nobusPosted on 2009-11-14 at 00:10:11ID: 25819785

then you'll need your $$$ for presents...

 

by: HMCSPosted on 2009-11-14 at 05:32:08ID: 25820625

Very few presents to get this year - all I mainly do is send out custom made holiday cards - already purchased ink for my 3 computers: Epson 1280, 320 & C88+ and paper and envelopes + stamps.

 

by: HMCSPosted on 2009-11-19 at 14:44:31ID: 25865989

I guess now the only thing to do is wait and hope this thing makes it another 6 months. So far it has been working ok with no real major problems.

Thanks for all the help but this might be an issure where a full resolve is not possible.

 

by: HMCSPosted on 2009-11-19 at 14:55:34ID: 31648984

no real solution here - no offense, as this is one of those wait and see things. The CMOS reset might have done what was mostly needed - who knows. In 6 months or so this Gateway is history!!!

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...