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11/03/2009 at 05:56AM PST, ID: 24866996
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6.7

On-board Sound not working - ASUS MOBO

Asked by cboggan in Computer Motherboards, Computer Sound Cards, Windows XP Operating System

Tags: sound, card, asus, onboard

Hey guys I have run out of time to do any more trouble shooting on this system. I have a system that the sound is not working on. Let me tell you what I've done so far and what my system comprises of. I guess I'm having a senior moment being I can't think of what else my problem might be.

System:
Motherboard - ASUS P5QPL-AM - New in this system for only 2 weeks.
On-board Sound
Windows XP Pro SP3
2GB RAM

What I've checked or tried:
- Checked for mute. Mute not checked
- Made sure speakers were actually working on a known working computer. Speakers OK
- Uninstalled sound from Device Manager, rebooted to let system reconfigure sound. Did not correct issue.
- Downloaded updated drivers from ASUS and installed them. Did not correct the issue.
- Volume checked. Volume OK
- Checked for more than one sound device. This is the only one that exist hardware and software. Software meaning in the Default device sound playback there is only one choice.

What I have not done:
- Have not installed a cheap sound card to be certain that the ports on this new motherboard are not bad. I do not have a spare card to try it.

I am out of time to troubleshoot and I fear the sound port might be bad but thought I'd ask for something I may not have thought of to try before spending anymore $$$ on it.

Do note this is a second motherboard since the first one several years old died. Also the previous motherboard was not an ASUS but an MSI.
 
Keywords: On-board Sound not working - ASU…
Title
1 Please tell me what I need to build a co…
2 New Computer Setup sits for 5 minute…
 
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[+][-]11/03/09 06:06 AM, ID: 25729006

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About this solution

Zones: Computer Motherboards, Computer Sound Cards, Windows XP Operating System
Tags: sound, card, asus, onboard
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Solution Provided By: JBlond
Participating Experts: 4
Solution Grade: A
 
 
[+][-]11/03/09 11:20 AM, ID: 25732459

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[+][-]11/04/09 12:22 AM, ID: 25737341

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[+][-]11/04/09 03:22 AM, ID: 25738197

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