Question

Smart UPS 1500 - adding a device

Asked by: victoriatech

I have a Smart UPS 1500 with 1 file server running Windows 2003R2 and 1 Xp Pro Workstation.  I can see and manage my file server just fine but I cannot add the XP Machine to the device list.  When I try by either machine name and or IP address I receive a message "Failed to add 192.168.1.15".  That's it.

I must be missing something here.  My server is running PowerChute Business Edition 7.0.4, build 114
and is connected via USB.  The only link between my XP machine and the UPS is the power cable itself.  I would have assumed I could find the box on the network and add it to the list.  Do I need a cable or agent or something?

I have the same problem with a Smart UPS 1000 with two Windows 2003 R2 servers - I can only see the one that has the direct USB aconnection.

Guidance in resolving this would be great.

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Asked On
2008-11-25 at 09:58:26ID23934883
Topic

Power Supplies / UPS

Participating Experts
2
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Comments
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Answers

 

by: aleghartPosted on 2008-11-25 at 13:19:17ID: 23037804

Do you have the network card installed on the UPS?

http://www.apcc.com/products/family/index.cfm?id=98

 

by: victoriatechPosted on 2008-11-26 at 08:38:24ID: 23043446

No and I won't be.

 

by: aleghartPosted on 2008-11-26 at 10:45:38ID: 23044513

OK.  That throws out my solution: if you want the UPS to talk to the network, it must have a network interface.

How do you propose for the unit to transmit network traffic?

 

by: obstechPosted on 2008-12-04 at 18:58:05ID: 23101867

You need an agent on the remote systems.  Powerchute has remote agents that you can install and link these back to the management console....alternatively, as they are HP UPS's why don't you install HP Power Manager 4.2.7 on the servers physically attached to the UPS's and then download and install the Power Manager remote agent and install on the other systems....these will report back to power manager.  Note that you may have to open firewall ports in XP for these agents.

 

by: victoriatechPosted on 2008-12-05 at 09:43:46ID: 23106803

They are no HP UPS, they are APC Smart UPS (1000 and 1500 respectively).  We have since decided to give each server a dedicated UPS so I don't need to worry.  Thanks though for your great suggestions.

20120131-EE-VQP-002

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