I have been given a Toshiba laptop to look at that will not power up.
When the laptop is plugged in to the power with the battery installed and the power button pressed the battery LED flashes amber and nothing happens.
When the laptop is plugged into the power and no battery installed the same occurs (LED just flashes).
I have tested the power packs output Voltage and it registers 15V which is correct.
Does this mean it is the battery or is there still a chance that it could be the power pack?
I just assumed that the laptop would not require a battery installed to run off mains power.
The laptop model is:psaa9a-046004
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I read somewhere that some toshiba laptops will use the power/battery light to flash a trouble code. should be 8 blinks long, and look kinda like morse code with long and short blinks: ( . - . . . - - . )
knowing what the code is might help us in determing the problem... most likely this kind of code indicates a hardware problem.
here my laptop troubleshooting guide :
- remove battery and AC adaptor, hold power button for 20 sec, connect AC and reboot --> any display ? if NO -->
- disconnect all disk and cd drives, battery , and other cards and peripherals, leave only 1 ram stick
- boot -->any display ?
- if NO remove all ram and reboot --> if NO beeps, mobo or cpu bad ; if it beeps, replace ram stick
Problem may be with the power supply connection at the motherboard. If you "wiggle" the power cord or hold it at any angle or with pressure can you get the light to turn green? Since the problem is with the AC connector's connection, once the battery is fully discharged, you get nothing but a flashing orange error light. I have the same problem with my Toshiba Satellitet - with effort I can get the battery to recharge and use the machine until the battery power runs out. Haven't yet tried resoldering what may well be a cracked solder joint. Check would be if you can find someone with a compatible battery pack that is fully charged - if it works you've found the culprit.
I can not seem to get the system to power up by how you explained above. However, wouldn't it be impossible to even get the LED light to flash amber if the connection was bad?
I have spoken to the owner of this machine and due to its age they would rather spend money on a new laptop.
I will share out points across the board, thanks for everyones input.
If the owneer lets me keep the system and I pull it apart I will update this post with any extra findings.
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by: Dustin99352Posted on 2009-10-29 at 15:52:29ID: 25699007
The laptop does not require a battery to function. It should work just fine being plugged directly into the power supply. It's possible the computer could have a problem or your power supply.